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^^ All this is correct!
Phew, I checked my online jobby and it said 1 year so worried as I opted out of the extra pay too
MBP - Battery dying on me...
- Thread starter SidewinderINC
- Start date
Phew, I checked my online jobby and it said 1 year so worried as I opted out of the extra pay too
Soldato
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- 10 Apr 2004
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Yea I phoned up.
HE £57 thing too.
All is good, selling this thing after the new ones are announced tho.
HE £57 thing too.
All is good, selling this thing after the new ones are announced tho.
Soldato
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- 16 Dec 2003
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Managed to get my battery replaced (can keep the original) after calling up the second time not long ago. The first time they refused to replace it because of my battery's current cycle count 
After expressing my disappointment, I got transferred to customer relations who offered to replace it for free since they see me as a valued customer
Wish I could get the latch button replaced since the finish is wearing off for no reason. I called two Apple service providers near me since there are no official Apple stores near me unfortunately. Both have stated they need to change the whole bottom casing just to replace the button. Received a quote of £200 just to do this
After expressing my disappointment, I got transferred to customer relations who offered to replace it for free since they see me as a valued customer
Wish I could get the latch button replaced since the finish is wearing off for no reason. I called two Apple service providers near me since there are no official Apple stores near me unfortunately. Both have stated they need to change the whole bottom casing just to replace the button. Received a quote of £200 just to do this
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Called up just now, was told they won't replace it after a year as the warranty doesn't cover it.
Soldato
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Did you purchase your MBP through the Higher Education store or the Further Education store?
I just tried looking at the warranties for both stores and they both say it's 1 year. The HE store provided 3 years warranty unless they have changed it because I can't find anything on the HE store stating that Macs come with a 3 year warranty. I can only see 1 year warranty
The FE store might only provide a year warranty not 3
I just tried looking at the warranties for both stores and they both say it's 1 year. The HE store provided 3 years warranty unless they have changed it because I can't find anything on the HE store stating that Macs come with a 3 year warranty. I can only see 1 year warranty
The FE store might only provide a year warranty not 3
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it was the one that you could only access if you were on uni campus networks.
He agreed that I have a 3 year warranty, but that batteries aren't covered
He agreed that I have a 3 year warranty, but that batteries aren't covered
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I'll ring again tomorrow, hopefully speak to somebody that's in this country (or can at least speak english fluently) and get it sorted.
What number did you use? 08708 760 753 ?
What number did you use? 08708 760 753 ?
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Ah okay, I think I'll ring the bluewater store (or just walk down there, though not all my software is 100% official so not sure I should let them poke around with it )
)