MBP DVD Burning Problem

Westyfield2 · 29 Oct 2008 at 12:26

I was trying to burn a DVD yesterday, but iDVD didn't want to play ball.

I put in a normal Blank DVD+R and it just spun up for a while and then spat it back out asking me to insert a DVD. I then found a Dual-Layer Blank DVD and it did the same. Then I found a DVD-RAM (from the DVD recorder in the lounge) and that too did the same.

So I then decieded to try Toast, and that came up with:

The drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x26
INVALID FIELD IN PARAMETER LIST

I tried it a few times with different discs and also got another error:

The drive reported an error:
Sense Key = MEDIUM ERROR
Sense Code = 0x0C
WRITE ERROR

In the end I just transferred the IMG file to my PC over the network and burnt it on that (using the same DVD+R that my MBP refused).

My initial thought was that my MBP's drive evidently doesn't like that batch of discs, but actually I know I've burnt onto others from that same pack before.....

So now I'm thinking that either the burning driver has gone funny, or the drives broken.

Ideas anyone?

iSam · 29 Oct 2008 at 13:08

Westyfield2 said:
I was trying to burn a DVD yesterday, but iDVD didn't want to play ball.

I put in a normal Blank DVD+R and it just spun up for a while and then spat it back out asking me to insert a DVD. I then found a Dual-Layer Blank DVD and it did the same. Then I found a DVD-RAM (from the DVD recorder in the lounge) and that too did the same.

So I then decieded to try Toast, and that came up with:
I tried it a few times with different discs and also got another error:

In the end I just transferred the IMG file to my PC over the network and burnt it on that (using the same DVD+R that my MBP refused).

My initial thought was that my MBP's drive evidently doesn't like that batch of discs, but actually I know I've burnt onto others from that same pack before.....

So now I'm thinking that either the burning driver has gone funny, or the drives broken.

Ideas anyone?

Sounds like the drive might have given up the ghost. Ring Apple?

Westyfield2 · 30 Oct 2008 at 11:07

iSam said:
Sounds like the drive might have given up the ghost. Ring Apple?

Damn, was hoping someone would say it's a simple driver problem.

It's out of its standard warranty, but I bought the AppleCare..... so I'll take it into the Premium Reseller in town this afterooon and see what they say.

p.s. Apple - please open a shop in Bath!

iSam · 30 Oct 2008 at 12:39

Westyfield2 said:
Damn, was hoping someone would say it's a simple driver problem.

It's out of its standard warranty, but I bought the AppleCare..... so I'll take it into the Premium Reseller in town this afterooon and see what they say.

p.s. Apple - please open a shop in Bath!

Apple Store in the Cabot centre in Bristol?

Westyfield2 · 30 Oct 2008 at 18:49

iSam said:
Apple Store in the Cabot centre in Bristol?

I had a look at that last week, was nice but busy.

Took the MBP to Farpoint this afternoon and they fiddled around, did a repair permissions (whatever one of those is) and it's now working

slinxy · 30 Oct 2008 at 20:40

Westyfield2 said:
did a repair permissions (whatever one of those is) and it's now working

Even Apple service centres need permission from HQ before they can carry out a repair as they wont get paid for it. What drive did they put in for you? as I can't stand some of the drives that apple have been using recently and they keep sending me the same drive for my machine, which doesn't support a lot of makes of discs.

Westyfield2 · 30 Oct 2008 at 20:56

slinxy said:
Even Apple service centres need permission from HQ before they can carry out a repair as they wont get paid for it. What drive did they put in for you? as I can't stand some of the drives that apple have been using recently and they keep sending me the same drive for my machine, which doesn't support a lot of makes of discs.

Sorry, I wasn't clear on what they did.

It was a Repair Permissions under the Disk Utility they did....... so it would appear my problem was software not hardware.

iSam · 30 Oct 2008 at 23:34

Westyfield2 said:
Sorry, I wasn't clear on what they did.

It was a Repair Permissions under the Disk Utility they did....... so it would appear my problem was software not hardware.

That's a relief, if it had been a hardware problem it would have been a pain in the arse. Glad it's sorted.

.Andy · 30 Oct 2008 at 23:50

If only it was that simple for all of us I know multiple macs with dvd burners that give medium errors no matter what you do... they call them matshita for a reason...

slinxy · 31 Oct 2008 at 14:40

.Andy said:
they call them matshita for a reason...

lol... true... too true!

iSam · 31 Oct 2008 at 15:03

.Andy said:
If only it was that simple for all of us I know multiple macs with dvd burners that give medium errors no matter what you do... they call them matshita for a reason...

Agreed. I really don't know why Apple stick with them. The drive on my MBP can play up sometimes by not recognising disks etc.