MBP's superdrive DOA

[Rainmaker]

As subject. My early 2011 MBP 13" was replaced by my insurer for a 2012 model (presumably because nobody has 2011 stock any more). I get a better processor, better integrated graphics and twice the hdd space. Score!

Unfortuantely after six weeks of owning it I've just gotten around to needing to burn a live DVD (Linux). I pushed a disc into the drive slot as is customary but noticed that rather than the mechanism 'grabbing' the disc and pulling it in, it just went right into the machine.

I didn't push hard, only enough that my muscle memory knows it takes a superdrive to recognise and 'grab' a disc out of your hand. After ten minutes fangling around with a hair clip I've retrieved said DVD but have a teensy tiny chip in my nice shiny new unibody at the edge of the slot.

The eject button does nothing (presumably because the drive doesn't recognise it's got a disc inside), and now I'm looking at a trip to the Apple Store tomorrow, if they can fit me in. Does anyone have any ideas in the interim? Probably not but I figured it was worth a shot. TIA.

EDIT: BTW, yes the drive shows up in 'About This Mac' so it's not failed outright it seems.

 

[Turbo-G]

Could just be a bug, if so try any of the following to force the eject:

1. Restart the computer and after the chime press and hold down the trackpad until the disc ejects.

2. Press the Eject button on your keyboard.

3. Click on the Eject button in the menubar.

4. Press COMMAND-E.

5. Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:

/usr/bin/drutil eject

If it's faulty hardware, Apple will sort you out if you book a genius bar appointment as it should still be in warranty.