daztrouk said:Question for those who are/have worked on a helpdesk/2nd line support. Im trying to get in as a technician, but these seem the only possible positions at the moment,stepping ladder and all that. I've got a degree, a bit of previous experience in IT (working by myself, advertising my services in local papers, upgrades, dealing with spyware etc etc) and i've had a bit of feedback from agencies regarding the helpdesk role. However, there all saying i'll have to under-go training through them before i can actually start the position, i'll obviously have to pay for the training myself. Just wonderin, did you have to do the same thing, or did you simply start the position, and maybe under-go some 'on the job' training? After paying to gain a degree, im not thrilled about having to pay for training to become a helpdesk assistant![]()
SiD the Turtle said:Watch out people. I do not have a MSCE but do make sure you know what its for. Don't just do it because it says Microsoft. Its for Wintel Sysadmins. If you don't want to be one, don't do it. For example, if you want to do webdesign or consultancy, an MSCE wouldn't be much use now would it?
VeNT said:what about if you just want to do ANYTHING
SiD the Turtle said:Then go work in Tescos
I don't have the MSCE so it would be unfair for me to comment on its worth.
From looking at your earlier post, I'd imagine you are trying to get a qualification so that you can get an IT job. If that's the case its going to come down to experience. These days the certs come after you've done the job for a while. For example an employer who sees somone with a CCNA and 0 experience is going to ignore that person. Get any IT job, what ever it is and get that golden experience.
Now on to the second hotly debated issue: degrees.
In many companies, including the one I work for, many people work there way up the ladder but then fall flat on their faces as they don't have a degree. Doesn't matter what in, its just a barrier to the upper levels.
VeNT said:I've got like 3 years experiance of running my own business but all the jobs that I've seen down here (cornwall, gah) want a degree it seems
IT Support for small bussinesses and home users.SiD the Turtle said:What's your business?
I'll look into that, ta.triggerthat said:Some people who have degrees do I.T. support roles, but a degree really isn't necessary for it. MCSE/CCNA is geared towards I.T. support - however you need experience. Have you had a look at the FdSi degrees? Its a part time 2 year degree which includes all sort of vendor qualifications. But the bonus is that you can do a top up year to turn it into a full Hons degree. I'd personally suggest you take this route if you are currently working. Also, if you are lucking, you must even be considered to do an industrial placement.![]()
triggerthat said:Sorry, its an FdSc and the course is called IT for E-Business.
righty ho, gonna have to look deeper into this I seetriggerthat said:Checkout UCAS.