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Lee Charles · 30 Jul 2022 at 07:59

Morning.

I spoke to OCUK yesterday before ordering a monitor for delivery today payed almost £20 and also spoke to them after ordering to check to see if i be getting it and they said 100% yes. but my order still says Order status: Ordered and not shipped.

Any help would be appreciated

Thanks.

d_brennen · 30 Jul 2022 at 08:03

Better to use one of these methods to contact the shop

Support | OcUK

Here at Overclockers UK, we are dedicated to delivering the absolute best experience for the customer. From the first click, we are here every step of the way.

www.overclockers.co.uk

Mr G · 30 Jul 2022 at 08:26

Lee Charles said:
Morning.

I spoke to OCUK yesterday before ordering a monitor for delivery today payed almost £20 and also spoke to them after ordering to check to see if i be getting it and they said 100% yes. but my order still says Order status: Ordered and not shipped.

Any help would be appreciated

Thanks.

Things have been a little slow as of late contacting OcUK. I too ordered a monitor yesterday well before the cut off time for next day delivery, it ain't happening today. No doubt it'll get processed today for delivery on Monday.

Lee Charles · 30 Jul 2022 at 08:39

Mr G said:
Things have been a little slow as of late contacting OcUK. I too ordered a monitor yesterday well before the cut off time for next day delivery, it ain't happening today. No doubt it'll get processed today for delivery on Monday.

I'm hoping they can send it out for delivery tomorrow. there's no way to speak to them today on the phone the lines are only open mon-fri. I ordered mine at 12 yesterday afternoon

JediFragger · 30 Jul 2022 at 08:48

It is disappointing atm when their main competition can pick, pack and ship an order well within an hour and OcUK have been lagging for a long time now. Definitely needs a re-organisation of certain sections, which hopefully will happen with their big move soon.

labbby · 30 Jul 2022 at 08:52

JediFragger said:
It is disappointing atm when their main competition can pick, pack and ship an order well within an hour and OcUK have been lagging for a long time now. Definitely needs a re-organisation of certain sections, which hopefully will happen with their big move soon.

To busy having bbq’s in the car park

Lee Charles · 30 Jul 2022 at 09:21

Do they answer web tickets on Saturdays?

Mr G · 30 Jul 2022 at 09:39

Lee Charles said:
Do they answer web tickets on Saturdays?

Sometimes, depends on when you sent it? Took a few days to arrange an RMA via web ticket, OcUK isn't what it used to be.

Lee Charles · 30 Jul 2022 at 09:44

Just had a reply from them, They are sending it out for delivery tomorrow urgent for me

TriedandTested · 30 Jul 2022 at 10:15

Lee Charles said:
Just had a reply from them, They are sending it out for delivery tomorrow urgent for me

And refunding the £20 I would hope, too.

Lee Charles · 30 Jul 2022 at 10:24

TriedandTested said:
And refunding the £20 I would hope, too.

Nothing was said about that

TriedandTested · 30 Jul 2022 at 10:26

Lee Charles said:
Nothing was said about that

WHat a shocker. You'll no doubt have to ask/insist. You paid for Saturday delivery, not an 'emergency' Sunday delivery.

Lee Charles · 4 Aug 2022 at 18:02

Did anyone find it hard to go from TN to IPS? I Find it difficult in game with the different look and colours, I'm so used to my 1080p 240hz monitor thinking of sending it back and sticking to my TN to be honest

Rroff · 4 Aug 2022 at 18:13

There are usually a ton of colour temperature and so on options in the OSD - you'll probably find something isn't setup the same as the TN. IPS still tends to be a bit slower for response than a gaming TN though which might be part of the problem - though some more recent IPS monitors are much better for response.

The_Arbiter · 4 Aug 2022 at 19:55

Lee Charles said:
Did anyone find it hard to go from TN to IPS? I Find it difficult in game with the different look and colours, I'm so used to my 1080p 240hz monitor thinking of sending it back and sticking to my TN to be honest

Best to not be hasty on the judgement, you may begin to not notice the change or enjoy it more. See if your new monitor is reviewed by hardwareunboxed for example to give an indication if it is a fast performer.

V F · 4 Aug 2022 at 22:59

Lee Charles said:
Did anyone find it hard to go from TN to IPS? I Find it difficult in game with the different look and colours, I'm so used to my 1080p 240hz monitor thinking of sending it back and sticking to my TN to be honest

Which monitor?

Lee Charles · 5 Aug 2022 at 07:10

V F said:
Which monitor?

Morning

It's the LG 27" 27GP850-B 2560x1440 NANO IPS 165Hz. The response time is fine but can't get used to the way it looks for some reason

JediFragger · 5 Aug 2022 at 08:09

Prob just needs some tweaking to your preference, worth playing around with as they're good monitors

V F · 5 Aug 2022 at 14:26

Lee Charles said:
Morning

It's the LG 27" 27GP850-B 2560x1440 NANO IPS 165Hz. The response time is fine but can't get used to the way it looks for some reason

How is it looking for you? Contrast-y, saturated in vibrance or screen looking yellow-ish/blue or quite red-ish?

Orcvader · 5 Aug 2022 at 16:27

If it's anything like my 27GL850-B then out of the box it's pretty saturated. There's a sRGB mode in one of the settings which looks more natural and normal compared to other monitors.