Memory OK issue

04bpjam · 23 Nov 2011 at 19:48

Hi i purchased the Krypton Z68 600i Intel Core i5 2500K 3.30GHz @ 4.60GHz Overclocked Bundle with 8GB RAM from Overclockers UK

My problem occurs every time my computer is switched on, it will come on for a few seconds before going off and coming back on, I am then greeted by a message in the BIOS that say "Memory OK Succeeds in booting, save settings in BIOS", I then enter the bios save the settings and it boots up fine however next time I switch off the computer the same error occurs again.

My Specs are as follows:

ASUS P8Z68-V

Intel I5 2500k

Kingston Hyperx Genesis Grey RAM 8GB 1600mhz

Nvidia GTX 580

800w PSU

I have already removed the CMOS battery and reset the jumper without luck.

04bpjam · 23 Nov 2011 at 20:07

I have rather stupidly updated the bios already on the motherboard to see if that remedied the situation. I am aware that has avoided my warranty with OCUK.

04bpjam · 23 Nov 2011 at 20:27

Thanks I will try those settings now and get back too you.

04bpjam · 23 Nov 2011 at 20:30

Another point i should probably make is that if I shutdown the computer, it will boot up no problem within 5 mins of the shutdown however if I switch off the power or leave it shut down for a while the error will occur again. also when I enter the BIOS the PC will reboot itself sometimes after the memory error has occurred

04bpjam · 23 Nov 2011 at 20:33

I have just tried your recommendation with no luck

04bpjam · 23 Nov 2011 at 21:01

I have 2 sticks of 4GB. Still got the same problem with 1 stick inserted.

04bpjam · 23 Nov 2011 at 21:20

Swapped sticks no change, its almost as if the settings im saving are not being kept once the power is turned off, it keeps resetting the RAM speed back to 1333mhz. Its at a point now where I could throw it through the window!

04bpjam · 23 Nov 2011 at 21:37

Ok thank you for your help much appreciated

04bpjam · 23 Nov 2011 at 22:02

Thank you.

04bpjam · 24 Nov 2011 at 17:58

I've RMA the board and Ram

04bpjam · 24 Nov 2011 at 20:23

I've explained the issue to them and sending them what they required, In my opinion the error has got be with the hardware as it did not work before the BIOS update and doesnt go away at stock speeds, The BIOS update only voided the overclock warranty anyway, as long as everything works at stock speed when it comes back then im happy and can go from there

04bpjam · 1 Dec 2011 at 22:42

Hi
I've sent the system for repair. received an email today saying that it had been repaired and that it had been stuck in ASUS EPU mode. Here's hoping that this is the end of the issue.

04bpjam · 3 Dec 2011 at 17:49

Plec said:
Great - if you want to try a moderate clock when it's been up and running for a week or so post back.

Hi
I got the board back yesterday the EPU was stuck on in the Bios meaning it was always in energy saving mode. This is what was causing the issue. They fixed the EPU problem and reclocked the chip. I've had no problems since so I'm very happy especially considering how quick the fixed it with no fuss.

Thanks for your help and for pointing me in the right direction.