Microsoft Volume Licensing Help

Soldato
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I've been trying to get my head around this for a couple of days.
I've searched the Internet with no luck and after contacting the support phone numbers, I wish I didn't bother (useless).

Here are my questions:

1) I've just signed our organisation up for the Home Use Program so our staff can buy Office 2013 for £8.95.
Having activated this Software Assurance Benefit, will this incur any additional charges to our organisation? or is it included as part of our Open
Value Subscription agreement?

2) On the "Benefit Details" section, under "Eligible Quantity" for the Home Use Program, it says 35, does this mean our organisation are allowed 35 total
purchases for staff members?

3) Is the "Eligible Quantity" of 35 above (from Home Use Program) separate from our organisation licence use of 100 i.e.

10 staff purchase Office for £8.95, does this mean we lose 10 activations for use in our organisation and now have 90 to use? or do we still have our
original amount of 100 activations regardless of staff purchases?

Could the following be explained from the Licensing Summary page in the VLSC:

Code:
[COLOR="Red"]License Product Family:[/COLOR] [COLOR="Orange"]Office Professional[/COLOR]
[COLOR="Red"]License Version:[/COLOR] [COLOR="Orange"]Plus 2013[/COLOR]
[COLOR="Red"]Effective Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]
[COLOR="Red"]Unresolved Quantity:[/COLOR] [COLOR="Orange"]0[/COLOR]
[COLOR="Red"]Active SA Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]

[COLOR="Red"]License Product Family:[/COLOR] [COLOR="Orange"]Windows[/COLOR]
[COLOR="Red"]License Version:[/COLOR] [COLOR="Orange"]8.1 Enterprise[/COLOR]
[COLOR="Red"]Effective Quantity:[/COLOR] [COLOR="Orange"]0[/COLOR]
[COLOR="Red"]Unresolved Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]
[COLOR="Red"]Active SA Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]

4) What does "Effective Quantity", "Unresolved Quantity" and "Active SA Quantity" mean?

5) I assume "Effective Quantity" means we have a limit of 35 uses, but my question is why is this a small number and where do they get it from? As when viewing Office 2013 Pro Plus on our downloads page in the VL Service Centre, it says we have 100 Activations/Seats.

I know it's a long post and I appreciate any help given!

Thanks.
 
Last edited:
I've been trying to get my head around this for a couple of days.
I've searched the Internet with no luck and after contacting the support phone numbers, I wish I didn't bother (useless).

Here are my questions:

1) I've just signed our organisation up for the Home Use Program so our staff can buy Office 2013 for £8.95.
Having activated this Software Assurance Benefit, will this incur any additional charges to our organisation? or is it included as part of our Open
Value Subscription agreement?No, each employee pays a nominal fee for a home copy which they are allowed to use whilst they work for your organisation. If they leave they have to uninstall or will be unlicensed, it's not your responsibility to make sure they do deinstall although i think you do have to make sure they are aware this is a benefit of working for your company and have to deinstall if they leave.

2) On the "Benefit Details" section, under "Eligible Quantity" for the Home Use Program, it says 35, does this mean our organisation are allowed 35 total
purchases for staff members?Yes, each member of staff who has is licensed for a copy of Office at work is entitled to buy a copy and the nominal price for use at home

3) Is the "Eligible Quantity" of 35 above (from Home Use Program) separate from our organisation licence use of 100 i.e.Yes, see above

10 staff purchase Office for £8.95, does this mean we lose 10 activation's for use in our organisation and now have 90 to use? or do we still have our
original amount of 100 activation's regardless of staff purchases?The licenses you have at work are not effected by the HUP licenses other than setting how many HUP licenses are available. If you have 100 people correctly licensed to qualify for SA/HUP benefit you have 100 HUP licenses in addition available to end users

Could the following be explained from the Licensing Summary page in the VLSC:

Code:
[COLOR="Red"]License Product Family:[/COLOR] [COLOR="Orange"]Office Professional[/COLOR]
[COLOR="Red"]License Version:[/COLOR] [COLOR="Orange"]Plus 2013[/COLOR]
[COLOR="Red"]Effective Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]
[COLOR="Red"]Unresolved Quantity:[/COLOR] [COLOR="Orange"]0[/COLOR]
[COLOR="Red"]Active SA Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]

[COLOR="Red"]License Product Family:[/COLOR] [COLOR="Orange"]Windows[/COLOR]
[COLOR="Red"]License Version:[/COLOR] [COLOR="Orange"]8.1 Enterprise[/COLOR]
[COLOR="Red"]Effective Quantity:[/COLOR] [COLOR="Orange"]0[/COLOR]
[COLOR="Red"]Unresolved Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]
[COLOR="Red"]Active SA Quantity:[/COLOR] [COLOR="Orange"]35[/COLOR]

4) What does "Effective Quantity", "Unresolved Quantity" and "Active SA Quantity" mean?

5) I assume "Effective Quantity" means we have a limit of 35 uses, but my question is why is this a small number and where do they get it from? As when viewing Office 2013 Pro Plus on our downloads page in the VL Service Centre, it says we have 100 Activations/Seats.Not sure, think it only applies to copies licensed and covered by Software Assurance.

I know it's a long post and I appreciate any help given!

Thanks.
Answers inline above...
 
Thanks for the reply Macro, I pretty much thought what you've put, but just wanted to double check!

After speaking to a friend, he says the effective quantity in question 5 is your full time equivalent staff number, which makes sense for my organisations and is separate from the activations or seats on the download page and this is why we have 35 purchases available in the Home Use Program.

The volume licensing wasn't set up by myself, and is new to me, so just getting my head around it.

Thanks.
 
Bump on this thread from early last year,

I'm currently looking into some large licensing requirements for my company.

Is there anyway around the need of both a Server Core license and a user CAL for Windows Server, similar to the way SQL licensing works? I've looked around but it's looking like a no.

Background information, servers used for potential access into a employee self service portal (e.g. Request holiday) - number of users 20K+

Any help appreciated,

Thanks
 
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