Minecraft Support Where is it?

OspreyO · 17 Jun 2019 at 14:24

Tyring to recover an old minecraft account. Can't seem to get any replies on any of the Mojang emails, and I can't find one for MS. Any ideas.

dan958 · 17 Jun 2019 at 15:00

Did you use https://help.mojang.com/customer/portal/emails/new?

How long ago did you make this support request?

OspreyO · 17 Jun 2019 at 16:14

Early Last week.

dan958 · 17 Jun 2019 at 16:16

https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-

'We're currently replying to cases received on April 25th'. Seems you may be waiting a while. They need more support staff.