Missing Live points

saintly · 7 Mar 2007 at 20:18

So, I decide to buy Worms today from Arcade.

Go to buy and find that my balance is 0.

I redeemed 1000 points when I bought Gold membership, so where have they gone? Tried putting the doe in again and it says its invalid.

Where could they have gone? Do they expire if you don't use them?

Stellios · 7 Mar 2007 at 20:36

THey shouldnt expire. I think theres a transacations part to your XBL that will list where/if they were spent.

saintly · 7 Mar 2007 at 20:53

Logging into my account...

4/01/2007 Points expired -- Points -1,000Microsoft Points --

On live it states...

"points that are awarded to you through promotions can have expiration dates"

So they only lasted 2 months.

Shame that the points voucher never told me this.

Kreeeee · 7 Mar 2007 at 21:08

That's outrageous! Mine had better not expire!

*FLASH* · 7 Mar 2007 at 22:22

Do you get a 1000 points with a 12 month gold membership? I entered mine on monday and my points are still 450.

saintly · 7 Mar 2007 at 22:23

Mine came with 1000 points as a promotion.

Fortyseven · 7 Mar 2007 at 22:36

saintly said:
Mine came with 1000 points as a promotion.

As did mine, and 50 of them expired which kind of sucked but its not like I could have used 50 for anything anyway.

roboffer · 7 Mar 2007 at 22:56

Really suprised that promotional points expire as purchased ones dont. Id be on the phone to MS pronto to complain. Ok it probably stated the expiry in the T&Cs (Which of course you read

) but Im sure if you moan enough they might just reinstate them temporarily. But if they do, spend them!