Missus due an upgrade with Orange, they wan't £50

Soldato
Joined
28 Sep 2008
Posts
14,215
Location
Britain
what the hell bro? Is this standard practice? I rang asking what renewal deals were on offer, and they said that there was an immediate charge of £50 to pay there and then. Err, what?
 
Maybe you're still in contract? and got a few months/days left before you can officially upgrade?
 
they changed the early upgrade period in the last week - reducing it to 45 IIRC so if she's outside of this they would probably charge up front.

Ah.....

I was due an upgrade about a month ago and after I put in a complaint about being overcharged £76 I noticed it changed to the end of this month.

Thought I'd pee'd someone off.
 
There was an issue a couple of days ago where people who were entitled to upgrade were being charged. Not sure if that's been resolved or not.
 
that's almost certainly an early upgrade charge, although you probably ought to be charged £50 purely for managing to somehow get an apostrophe into the word "want"! :)
 
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