Monitor losing signal in game

[steverebo]

I'm having this issue where my monitor loses signal in game when under specific load and you can still hear the game in the background and speak to people in chat. It also does it when I run timespy when test 2 starts.

I am running an rtx 3080ti in a lian li q58 with pcie 4.9 riser 13600kf, 32gb ddr5 7000 coolermaster 850w sff psu. I have tried swapping display port cables and that has not helped

 

[clone]

You tryed a new cable.

 

[steverebo]

You tryed a new cable.

Yep still does it

 

[nomadd]

I'm having this issue where my monitor loses signal in game when under specific load and you can still hear the game in the background and speak to people in chat. It also does it when I run timespy when test 2 starts.

I am running an rtx 3080ti in a lian li q58 with pcie 4.9 riser 13600kf, 32gb ddr5 7000 coolermaster 850w sff psu. I have tried swapping display port cables and that has not helped

Had this once on my 1080Ti. Turned out to be a bug in Nvidia drivers. Had to revert to an older driver until they finally fixed it (which wasn't that speedy from memory).

 

[steverebo]

Had this once on my 1080Ti. Turned out to be a bug in Nvidia drivers. Had to revert to an older driver until they finally fixed it (which wasn't that speedy from memory).

I've used ddu and tried the latest driver again, I will try an older driver tomorrow.

It started last week so I stripped the system put it all back together and it was working fine and then then it started doing it again

 

[Emlyn_Dewar]

I had this issue on my AOC monitor. It was some sort of fault/issue with the variable refresh rate. When I disabled this on the monitor and in driver settings it stopped. Might be worth trying?

Obviously moving off of variable refresh is rubbish, but it beat buying a new monitor for me.

 

[steverebo]

I had this issue on my AOC monitor. It was some sort of fault/issue with the variable refresh rate. When I disabled this on the monitor and in driver settings it stopped. Might be worth trying?

Obviously moving off of variable refresh is rubbish, but it beat buying a new monitor for me.

Already tried it with and without gsync enabled

 

[eeii]

Have you tried a different port on the card and on the monitor.

 

[steverebo]

Have you tried a different port on the card and on the monitor.

Yep tried all the display ports and the hdmi still no change.

I'm also getting an error in event log with dwm.exe and pci root

What's strange is it was fine then started to happen then I stripped the system put it back together it worked fine and now it has started again

 

[eeii]

I’d make sure the graphics card is pushed in as far as it can into the pcie slot. It might be worth changing the slot. I would also see if you can connect the monitor to another device like a laptop to see if it does the same thing.

 

[TrojanWhore]

Yep tried all the display ports and the hdmi still no change.

I'm also getting an error in event log with dwm.exe and pci root

What's strange is it was fine then started to happen then I stripped the system put it back together it worked fine and now it has started again

On the back of what @eeii just mentioned regarding it potentially not staying properly seated - Does the motherboard rear IO shield align properly with the cut out in the case?
I mention this as I saw in a thread in the case section recently that someone received a Lian Li 011 XL on which the included stand offs were not the right height, at least for their motherboard.

 

[steverebo]

On the back of what @eeii just mentioned regarding it potentially not staying properly seated - Does the motherboard rear IO shield align properly with the cut out in the case?
I mention this as I saw in a thread in the case section recently that someone received a Lian Li 011 XL on which the included stand offs were not the right height, at least for their motherboard.

I'm using an itx board with a pcie 4.0 riser cable in the lian li q58 sfx case, the gpu seems fully seated in the slot

 

[TrojanWhore]

I'm using an itx board with a pcie 4.0 riser cable in the lian li q58 sfx case, the gpu seems fully seated in the slot

Ah sorry, I overlooked the riser part of your OP, that'd negate the motherboard alignment! I assume the riser is also well seated.
Afraid I don't have any other suggestions

 

[HRL]

Can you install it without the riser?

That would at least eliminate that as a problem.

 

[steverebo]

I tried that before set up the whole system outside the case and it worked, I tried outside the case with the riser cable and it worked so put it all back together and it worked and then suddenly didn't

 

[HRL]

I tried that before set up the whole system outside the case and it worked, I tried outside the case with the riser cable and it worked so put it all back together and it worked and then suddenly didn't

Fair enough but I’d try it again without the riser if you’re able to as I’ve heard that risers can be a bit flakey. At least you’ll know for sure that way too.

 

[clone]

My old 780 did this and then it died, so I would say it's on its way out.

 

[Grim5]

My old 780 did this and then it died, so I would say it's on its way out.

Yeah the randomness of the issues for OP makes me think the GPU itself is the problem

 

[jimferno]

I had this issue and tried all kinds of fixes from frame rate limiting, rolling back drivers, custom resolutions, editing the freesync range with CRU, various types of cables, different inputs, limiting the clocks of my GPU etc..

The problem was so intermittent that I couldn't reliably replicate it and I'd try a "fix" and then go for a few days without issue then suddenly be hit with it three times in a session.

It turned out to be the monitor.