Mouse and Keyboard work in BIOS but not windows? New build

[Tom898]

Hi there, I have spent most of today building my first PC, all the hardware has been installed, then it booted fine until the windows screen appeared, and I could not move the mouse nor type my password in, I restarted and entered the BIOS and found that my mouse and keyboard work there fine. All my parts are new apart from my HD which I previously used in another PC. I am quite a novice at building but I'm guessing this problem is being caused by me not installing the motherboard drivers, however how can I do this as I cannot do it via windows as you would normally.

Can anyone help?

PS: Sorry if this thread is in the wrong part of the forum, I was not sure where it should go

 

[ExRayTed]

Firstly, make sure they're both plugged into the USB2.0 ports, not the USB3.0 ones. If that doesnt work, wait till Windows has booted to the password screen and try unplugging / plugging them in again.

 

[Tom898]

Just tried what you suggested to no avail unfortunately, if it helps the board I have is a Gigabyte Z87-D3HP

 

[Devrij]

Do you have a ps2 connector mouse and kb? Are you connected to the web so windows can download drivers?

 

[platinum87]

With my gigabyte motherboard the usb ports were disabled in bios as default.

I went into bios and enabled them via options and all was fine.