Mouse problem

nitram100 · 12 Feb 2018 at 15:00

Hi guys,

I have a really strange problem with my mouse.

On my account on my computer the cursor is jittery/jumpy on any mouse I use so.

The last thing I remember installing is java Update.

If I setup another account on my computer the mouse works perfectly.

I've tried uninstalling mouse drivers, java installation etc

I have no idea what else to try.

Thanks for any help.

nitram100 · 12 Feb 2018 at 15:03

Just to add I have tried 6 different mice, all the same.

What kind of program could cause this issue?

V F · 12 Feb 2018 at 22:27

Assuming it is the mouse? Checked LatencyMon to see what is spiking? http://www.resplendence.com/latencymon

olivier renault · 13 Feb 2018 at 12:24

Yup. Good software. Found me a problem with my lan drivers. But could also be audio, or USB drivers.

nitram100 · 13 Feb 2018 at 20:48

thanks guys i installed the program and it does look like something is up, red isn't good right?

https://imgur.com/xMlSzVr

Any help guys really appreciate it!

V F · 13 Feb 2018 at 22:42

Your USB driver is spiking. What did it say in the second tab?

nitram100 · 14 Feb 2018 at 00:02

https://imgur.com/a/K6ijq

https://imgur.com/a/YlcZH

These are the other tabs. I've had to log into my girlfriends account on my computer to play games, the problem is non existent on her profile it's really strange!

Why would the USB be spiking on my profile and not hers?

Thanks mate for the help, thinking at this point maybe just reformat the entire pc

olivier renault · 14 Feb 2018 at 12:40

That's a solution

but before you do that...

1) test LatencyMon using your girlfriend's log in. See what's coming up.

2) Compare the list of services / tasks that run when you log in, and when she logs in. See if there is some weird process / application that's running that shouldn't.

3) Run a malware / spyware scan, you naughty boy.

4) disconnect USB devices that you dont need 100%, change the mouse and keyboard to another (USB2) port, ect...

5) You can look into the event viewer, see if there's something spamming with error or warning.

6) Look at your motherboard and its usb drivers, see if they are up to date, and not using some 3rd party temporary drivers. Look on the net with problems associated with that motherboard.

nitram100 · 14 Feb 2018 at 14:21

Thanks for the help mate, pretty much done all of that.

My girlfriends account has the same services in latmon just that my USBSYS file is going crazy for some reason.

I think I will just reinstall windows, computer is due a clean anyway! Hasn't been formatted in 5 years or so. May as well upgrade to Win 10 while I'm at it!

Thanks again mate,