Moving Departments - New Challenge at OCUK

Bailey

Bailey

Bailey

OcUK Staff
Joined
31 Jul 2010
Posts
34,417
Location
OcUK HQ
Hey Everyone,
For most of you that know me I have worked at OCUK in the technical support department helping customers where I can nye on for the last 10 years. During this time I have looked after a lot of things from returns, tech support, reviews, Facebook, Trust Pilot, the forum and much more.

Recently I was approached and offered a new role in the company which I have subsequently accepted so within the next month or so I will be making the transition into a different department.

Just so you are aware when I move into the new department I will no longer be providing support on the forums anymore but it no way means I won’t be present still speaking to people, I will still be here at OCUK and active so if I do have the time I can jump in and do my all as normal.

I would like to thank everyone over the years who I have worked with in the technical department and all the customers I have helped throughout the role here.

All the best to everyone

Best Regards

Bailey
 
Hi Bailey, many thanks in the past and I hope you enjoy your new job.

Whom would be taking on the mantle on returns now then? It's a pretty important job as the customer service reputation lives and dies with the after sales support.
 
Congratulations Bailey.
All customer service departments should base their model on how you work and address issues. OCUK is lucky to have you.
 
Kind of a shame as you made the CS department what it truly is today, I hope the replacement has the same values.

Best of luck with your next challenge :)
 
Bailey said:
Recently I was approached and offered a new role in the company which I have subsequently accepted so within the next month or so I will be making the transition into a different department.
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Good luck! You've set a high standard and I'm sure your successor will meet it.
 
JediFragger said:
Too late, he's beyond caring he's goooooooone ;) :p

'grats @Bailey :cool:
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Bailey said:
I would like to thank everyone over the years who I have worked with in the technical department and all the customers I have helped throughout the role here.
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And as one of your customers I would like to thank and congratulate you.

Best wishes in the new role.
 
Good luck Bailey, I'm sure you will do well.

You have left some very large boots to fill, look forward to seeing your replacement drive OCUK onto the next level.
 
I just wanted to wish you all the best :)

I'm also hoping standard's don't now drop, as the primarily reason I shop at Overclockers is the customer services!
 
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