Moving from O2 to VM 50mb

gam3r

gam3r

gam3r

Soldato
Joined
20 Jun 2005
Posts
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Location
London..
Hi all

A few questions about the above. I'm currently on a 16mb O2 LLU connection which has been great for me but I feel like more speed, so I am pondering a switch to VM 50mb.

1) We used to have VM DigiTV so we have the cable entering the living room, if I want the router in a completely different place(I don't use WIFI) is that ok? Will the engineer do the cabling for me?

2) Currently being on O2 ADSL2, I need to cancel this rather than request a MAC code - is this a case of just calling up and cancelling(I wish to keep my BT phoneline). Also I have been with o2 for over 12 months.

3) Can someone give a quick outline of the FUP on the 50MB package? I'm not quite sure I understand the VM site.

4) How do people find the speeds on newsgroups?


Thanks guys.
 
Will VM impose a FUP when the flagship service changes to the 100mbit service? Seeing as the 50mbit one will not be top of the range anymore
 
Well I took the plunge. Looks like the install is next Wednesday, now I need to cancel my O2 Broadband.

The original cable junction box going into the house is in the living room behind the TV, I actually need the cable to be run into the hallway (next door) as I have CAT5 wiring going from the hallway..
 
ARGH!!!

Apparently the muppet installer that came refused to run the wire into our hallway as the cable was already set and ready in the living room from previous VM subscription!! I was at work at the time but had someone looking over it...called up virgin and have had to file an complaint.

What else can I do? Why did I just pay an install fee?
 
Had to call and raise a complaint to VM - anyone know how this process works? Also on speedtest.net i get about 49mbit which is right but when downloading a file i seem to top out at 20mbit. I have tried files from a blueyonder server and also astraweb. Any ideas?
 
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