Moving ISP to the right one?

xb8browney · 14 Jul 2006 at 17:58

I am currently with Plus Net and my 12month contract ends on the 16th and sick of there service, and customer support

I plan on asking for my MAC key on the 16th and moving to IDNet as they seem to be good on ADSL Guide and are a fair price £25

Is there any thing I should know about IDNet?

Good points

Bad points

csmager · 14 Jul 2006 at 18:39

I'm with them, the service is great. I was getting 500k on torrents the other day - never had that on the rubbishy ISPs I've been with in the past.

Only thing that bugs me slightly is the online control panel is essentially useless - just about everything's done by email/phone.

On the upside, they respond to emails very fast and seem to be pretty knowledgeable.

xb8browney · 14 Jul 2006 at 19:04

Your comment 2:30pm, Tuesday 11th July 2006

Steve Roberts CSC Agent 7:04am, Friday 14th July 2006

Long time for replys! on plusnet

csmager · 14 Jul 2006 at 19:05

Yeah, with IDNet you're talking same day. Quite often same hour.

Richdog · 14 Jul 2006 at 19:08

I'm migrating to IDNet from Ace Internet (who I migrated to from Virgin).

I've done a fair bit of research and IDNet seem to be a serously professional organisation, hell they've even now got a contract to provide managed secure web hosting and web maintainance services for the Serious Organised Crime Agency (SOCA). This tells you they ain't going bust any time soon, and that their service HAS to be reliable. Look at its other list of customers too: http://www.idnet.net/clientlist.jsp

Client List

Adventure Connections
Association of Electoral Administrators
Accenture
BBC
Blue Diamond Group
Caterham Cars
Constructing Excellence in the Built Environment
De Beers
DTi
Ferrero Rocher
Freedom Communications
Goya Music
Hewlett-Packard
Housing Forum
Institute of Direct Marketing
Keating Group
London Zoo
Multiple Sclerosis Trust
National Crime Squad
National Criminal Intelligence Service
NewsCast
NHS
Office of the Deputy Prime Minister
Optelligence
Photoloca
Priority Estates Project
Pharmaceutical Information and Pharmacovigilance Association
Planet Numbers
Prime Investor
Pupil Records
Sara Lee
Scottish Construction Forum
Scrum
Seaview
Serious Fraud Office
Serious Organised Crime Agency
Sustainable Futures
Virtual Net
Yamaha
Zoological Society of London

Some serious heavyweights there. I can'twait to migrate to them, would like a bit more of a monthly cap though... mind you I rarely get close to 30GB so who cares

Tri-Woo-Ox · 14 Jul 2006 at 20:33

csmager said:
I'm with them, the service is great. I was getting 500k on torrents the other day - never had that on the rubbishy ISPs I've been with in the past.

Only thing that bugs me slightly is the online control panel is essentially useless - just about everything's done by email/phone.

On the upside, they respond to emails very fast and seem to be pretty knowledgeable.

Have to agree, been with them over a year never had a problem.. great pings / great download speeds

benjo plz. · 14 Jul 2006 at 20:38

IDNet rock, been on them since Christmas and they're great

.

xb8browney · 28 Jul 2006 at 18:16

Been with IDNet since this morning, 3 days to migrate, amazing support

zappa00 · 29 Jul 2006 at 09:34

I am with IDNET been with them a few day's! On the 8mbit primium account.. "unlimited" my user's used about 10gb one day and i got a call the next day asking why they was useing so much bandwidth and everything else! Going to be migrateing from them!