MS Teams blurry and low quality resolution.

wigster · 14 Aug 2023 at 18:19

I'm having a problem in teams, sometimes it's blurry the preview pannel is fine but when you actually start the meeting it's blurry. I looked for answers on google but nothing seems to change sometimes it's ok other times it's not.

Has anyone had this problem?

Philtor · 14 Aug 2023 at 19:03

Reinstall Teams and check for updated video drivers? That would be my starting point. When you say blurry, is it just the video stream or the control panel buttons etc too when it happens?

wigster · 14 Aug 2023 at 19:23

I have reinstalled Teams all drivers are updated. It's just the video stream that's blurry not the control pannel.

Zoom is absolutely fine.

Orcvader · 15 Aug 2023 at 14:29

Is this the preview of your camera or the other person/people? Quality could be dropping if your internet is not fast enough.

wigster · 15 Aug 2023 at 16:16

It's actually just the preview, everyone else has said it looks fine. I did test it myself used teams on my computer and then used my laptop as a second user. The problem with it being blurry is you can't adjust the settings properly because the quality is so low.