Associate
- Joined
- 3 Nov 2010
- Posts
- 135
Hello to anyone reading this.
After a reading another post I thought I would create this one.
I have an issue with the above card and thought I would record the process of getting it fixed/replaced.
MSI 980 TI Sea Hawk purchased from Overclockers Nov 2015. Installed, never overclocked been working great. Idle temps around 40. In game around 60 to 70. Fan never runs at 100% which is good as it’s loud. Love this card most I have ever spent on a pc part.
2 days ago playing Rocket league not a heavy graphic game. My fan starts working at 100% halfway through a game. Card temp showing over 90. I am like WTF. So closed game down temp came down to 60. Restarted my pc watched the temps move between 40 and 60 up and down every few seconds. Not normal. So I thought maybe needs a dust. Not that much dust in the pc but cleaned it anyway. Still high temps. Perhaps a driver issue so removed and installed an old driver. Still overheating. So tried the driver from MSI website. Still no difference.
Now I am really stressed, angry and upset.
I emailed MSI and Overclockers both replied really quickly. MSI said they will RMA but I have to pay to send it to Netherlands. Luke at Overclockers also said they will RMA it. I am going to go with Overclockers as I trust them and it will be cheaper to post to them than abroad.
So first I will try one more test and that will be to put it in my son's pc and test it. I will be them 100% sure is the card. Still have original box etc. so will pack up and take to post office.
I will update this post when I post the item back.
Thanks
After a reading another post I thought I would create this one.
I have an issue with the above card and thought I would record the process of getting it fixed/replaced.
MSI 980 TI Sea Hawk purchased from Overclockers Nov 2015. Installed, never overclocked been working great. Idle temps around 40. In game around 60 to 70. Fan never runs at 100% which is good as it’s loud. Love this card most I have ever spent on a pc part.
2 days ago playing Rocket league not a heavy graphic game. My fan starts working at 100% halfway through a game. Card temp showing over 90. I am like WTF. So closed game down temp came down to 60. Restarted my pc watched the temps move between 40 and 60 up and down every few seconds. Not normal. So I thought maybe needs a dust. Not that much dust in the pc but cleaned it anyway. Still high temps. Perhaps a driver issue so removed and installed an old driver. Still overheating. So tried the driver from MSI website. Still no difference.
Now I am really stressed, angry and upset.
I emailed MSI and Overclockers both replied really quickly. MSI said they will RMA but I have to pay to send it to Netherlands. Luke at Overclockers also said they will RMA it. I am going to go with Overclockers as I trust them and it will be cheaper to post to them than abroad.
So first I will try one more test and that will be to put it in my son's pc and test it. I will be them 100% sure is the card. Still have original box etc. so will pack up and take to post office.
I will update this post when I post the item back.
Thanks