MSI Monitors failing at 144Hz G271

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Joined
7 Jul 2006
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731
I have a G271 and just RMA'd it for horizontal lines when cold at 120Hz at the bottom of the screen.
Was first happening at 144Hz and then eventually just gave me a black bar at the bottom of the screen. Reducing the Hz to 60, the screen is fine.

Upon researching the problem it seems a few of the MSI models all have the same issue - why don't MSI recall these ?!
 
Our engineers have inspected your unit and found it to have an irreparable fault.
Unfortunately, MSI have advised they have no suitable stock to issue a replacement.
They require you to speak to the retailer you purchased the unit from to enquire as to whether they need the faulty unit back in order to issue a refund and then let us know what they have advised so we can inform MSI.

Kind regards,


how can they throw this back to the retailer when it is a manufacturing fault and warranty ?
 
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