MSI Monitors failing at 144Hz G271

[Gecco]

I have a G271 and just RMA'd it for horizontal lines when cold at 120Hz at the bottom of the screen.
Was first happening at 144Hz and then eventually just gave me a black bar at the bottom of the screen. Reducing the Hz to 60, the screen is fine.

Upon researching the problem it seems a few of the MSI models all have the same issue - why don't MSI recall these ?!

 

[Gecco]

Our engineers have inspected your unit and found it to have an irreparable fault.
Unfortunately, MSI have advised they have no suitable stock to issue a replacement.
They require you to speak to the retailer you purchased the unit from to enquire as to whether they need the faulty unit back in order to issue a refund and then let us know what they have advised so we can inform MSI.

Kind regards,

how can they throw this back to the retailer when it is a manufacturing fault and warranty ?

 

[Gecco]

It says they have nothing to give you so basically go and get a refund.

retailer states nothing to do with them, they only provide 1 year warranty. the 3 year warranty is with MSI...

now what

 

[Gecco]

All good in the end after a few emails back and forth
will be replaced with this :

G274QPF-QD

 

[Gecco]

Just updating this - the G274QPF developed horizontal lines as well at all refresh rates. Started to happen 12 Months after the RMA replacement was received.

I'm not even sure if you get Warranty on RMA replacements ? In the MSI control panel it states warranty expired... and no answer from them so far.

Staying well away from MSI Monitors

 

[Gecco]

Thanks for clarifying the warranty.

12 months is now, started to happen last week. I'll just get a replacement and bin this one.