Terms and Conditions:
- Change will not be given but if the order is not for the voucher value a credit will be issued to the customers account for any remaining difference.
- Voucher will be valid for 24 months from date of issue.
That's the law. You should most definitely be arguing it.INDICATIVE AND NON-EXHAUSTIVE LIST OF TERMS WHICH MAY BE REGARDED AS UNFAIR
...
(i) irrevocably binding the consumer to terms with which he had no real opportunity of becoming acquainted before the conclusion of the contract;