Multiple Vouchers

danb21t · 29 Dec 2009 at 18:34

the web store states that the vouchers are valid for 24months from purchase, but nothing with regard to only being able to use one at a time. I think you would argue this one Si Lad

reiyushin · 29 Dec 2009 at 18:45

Terms and Conditions:
- Change will not be given but if the order is not for the voucher value a credit will be issued to the customers account for any remaining difference.
- Voucher will be valid for 24 months from date of issue.

Yea, I'd argue that too.

Daegan · 29 Dec 2009 at 19:11

INDICATIVE AND NON-EXHAUSTIVE LIST OF TERMS WHICH MAY BE REGARDED AS UNFAIR

...

(i) irrevocably binding the consumer to terms with which he had no real opportunity of becoming acquainted before the conclusion of the contract;

That's the law. You should most definitely be arguing it.

The Unfair Terms in Consumer Contracts Regulations 1999

Brummies · 2 Jan 2010 at 21:15

sorry to bump this thread, but does anyone know what the outcome was? did he get to use the vouchers in the end?

Simps · 2 Jan 2010 at 21:39

I used them individually and ordered 3 items. Used 1 voucher per item.

Simps · 2 Jan 2010 at 21:42

On a side note. The first item I ordered went through fine but the other two items stayed in orders for ages with a status of "Security Validation" I had to ring up to get it sorted. He said it was something to do with the vouchers.
I am still waiting for the other two items, so keep that in mind.