If you're not replying to the previous post, can you use quotes? Now it looks like you disagree with my post, which would be ridiculous.
I did use quotes, kthankz

If you're not replying to the previous post, can you use quotes? Now it looks like you disagree with my post, which would be ridiculous.
Curse your ninja edit. I should have waited another minute before moaning.
You have another option bazaarboy...do nothing.
Keep going as you are and try and stay a one man band, doing whatever you can on your own.
Have you thought about VC funding?
The key thing is networking - getting out there and talking to people, making connections. Do you blog/twitter about your industry or anything related to your industry? Are you based in London, or anywhere near London?
Not if high short term net profit comes at the expense of low long term stability. For example increasing profits often comes with risks.
I disagree. Profitability is not everything, and really, should never be judged as such.
I can understand what Bazaarboy is saying. It's all to easy for companies to cut corners to maximise profit, as that is thier primary objective, and it's done day in / day out.
I wish more SMEs adopted that approach. Profitability is for Dragon's Den and ROI. Not for someone who actually cares about the growth and sustainability of their business. Profitability will be a return of the above in any case.
bazaarboy said:what constitutes an acceptable level of profitability depends on the nature of the business and the phase it's in
we all know that some companies start off knowing it may be years before they are profitable and for other companies immediate profitability is a must
in my case the profit margin is huge, I don't sell any hardware - the system framework is developed and although I'm always tweaking it minor changes need basic programming skills and certainly not a PhD from MIT
I'd be prepared to run a loss-leader and acquire 20 clients over 2 years, and then gradually raise fees depending on the scale of functionality that they want
conventional advertising and promotion is not something I need, the clients are out there and the demand for the system I offer is overwhelming - the main issue for me is finding the right team to help with negotiation, sales, support and training - all the things I've been doing solo
I'm not talking about clients or conventional advertising, I'm not sure what gave you that idea. I'm talking about putting together your team, meeting with VCs, friends of VCs, etc.
You talk about not having the budget to hire the people you need - you will however, be able to get the people you need on-board, if they believe in your idea for an equity stake. Various terms can be agreed whereby they only get their stake if they meet certain criteria, and they don't get anything if they leave the company before a certain date etc.
When you have a small business with one person that is highly profitable and operating with very low costs, liabilities and risks and you want to develop to one with quite a few more staff etc, you are talking about a massive step change. This is going to require substantial investment, irrespective of whether you have confirmed orders.
How you build the business model at these stages will define the future of the business. It is very easy to fall into the altruistic expansion over profit trap and end up with a much larger business, all the associated overheads, liabilities and risks that go with it, but no way to realise sensible profits unless you start cutting mass and costs. This leaves the business very vulnerable in its first few years of trading. You can also find yourself growing for the sake of growing at a very fast rate to either meet the demand of new work or risk loosing it and it can be harder to manage these rapid expansion cost and processes.
People often under estimate how much costs can increase when you start finding and bringing in new high quality staff and mitigating your operating risks (not just about the potential for litigation).
You have contradicted yourself here. Bazaar wants to grow a business which requires substantial investment, yet you are suggesting Profitability shouldn’t be important when any investor worth partnering with will be looking at their ROI.
I don’t disagree that it is nice to see this mind-set in business, it is always welcome in the world. However, it does not always lend itself to securing the long term sustainability of the business.
You are making assumptions that your time spent operating at a loss will secure you the long term future with the clients, buy you some market share and that the clients will still be there and require your system in this timeframe. You are also assuming that you will be able to increase fees to enable your business to operate in profit after this period which may not be the case.
Have you done any calculations into the cost of expansion yet?
If you were operating at a loss, your fee increase will need to be proportional to the level of profit you need to make (even if to break even), i.e. if you are operating at a 10% loss by the end of Yr2 you will have accrued the losses of Yr1 + Yr2 so you will need to increase your fees quite substantially just to bring you back into profit in Yr3.
Yr1 losses will include all the start-up and expansion costs so you may need to increase your fees in Yr3 by 20-30% in this example to ensure you have broken even and potentially made some profit by the end of Yr3. If you leave it any longer to start making profit as a small business then you may find it even harder to attract investment.
Essentially you are saying that you have a profitable business which you want to turn into a loss making business for a few years to get back to the profit you are already making before doing all of this.
What you need to be proposing is sustained profitable growth with carefully managed expansion.
You have contradicted yourself here. Bazaar wants to grow a business which requires substantial investment, yet you are suggesting Profitability shouldn’t be important when any investor worth partnering with will be looking at their ROI.
I don’t disagree that it is nice to see this mind-set in business, it is always welcome in the world. However, it does not always lend itself to securing the long term sustainability of the business.
been in business for 6 years, developing specialised intranet web applications
I've developed my product entirely on my own, and there's only me in the company - my current turnover is about 100k
so far my work has been small-fry and I'm happy to admit that
the industry is changing however, and my product has become the focus of a number of (much) larger companies, and I've been made take-over offers - essentially they want my IPR, and at least 2-3 years of my time to lead development to take the product to the next level - my remuneration will be contingent on an earn-out contract
problem is, I'm not ready to sell out. I want continue developing my product, and ideally recruit staff into my company, expand, and keep my IPR
unfortunately, I'm told, my company doesn't have the gravitas to pull something like this off - this may well be correct...
one practical example is the idea of managing corporate risk. if the product fails, eg servers crash, a bug in the system means they make a mistake etc etc and they blame my system, there is the potential for litigation
a small company therefore would seem unable to handle this sort of risk...
having said that, I believe you can get bespoke insurance that underwrites this sort of risk...
so, overclockers - can you give me any suggestions as to how I can increase the 'gravitas' of my company - or do you think selling-out is the better option
PS: i know i've not given you much in the way of detail, so please ask away!
everything you said is probably right, but I should point out a couple of things:
my current position is profitable but not sustainable, the market is changing, I won't be able to put in 80-90 hours a week indefinitely, and there's no way I can acquire more clients with the current set up
if I go down the road of expanding and managing my own business i think i need to garner a minimum number of new contracts. contracts of this nature never last less than 3-5 years
perhaps I should aim to hit the market at full RRP and not use the loss-lead method? difficult to say, the aim is to strike a balance between acquiring new business and having enough cash inflow to stay afloat
If you are bidding for 3-5 year contracts you should really be in the position to set out your costs on spec at the start of these contracts. If they are framework agreements with break clauses based on an initial install with annual licence fee and hourly/daily maintenance and servicing rate then you may have more scope to increase you fee later on, in the same way the client may just ditch you and your product. What you won’t be able to do is just hit the existing clients with an ad-hoc sizeable fee increase when you need to.
Having a decent element of fixed pricing in the contract improves your forecasting capability, reassures investors and gives the clients confidence in their cost management. Of course, costs for any changes to the contract spec and product development would be extra and priced as you need to. You will still need to set out likely parameters and give framework inflationary rises such as base rate + 4% but capped at 10% per annum for example.
You should always seek to be making profit from the start, if you can’t you need to reflect on this and ask some questions: is it because your product and services are not worth any more money, is there a lot of competition and are they both cheaper and better, is the client treating this as a demonstration project testing your product?
Being small and new to the market does not mean that you should under-price your services. Under-pricing can also be as detrimental to winning a contract as over pricing as the client will question your businesses sustainability.
No contradiction at all, I merely stated that an investor would want ROI, granted, But, any investor worth a damn would realise that sustainability of a product is far more valuable than short term profitability.
As Bazaar points out, the profit margin currently is huge, people are clambering hand over fist for this (ie, there's probably nothing else going to market like it), but the product should be right before focusing on profit. That's how any good business works, otherwise, you end up with a company like Acer, rather than Apple.
He could have a team of 5 people and charge the earth for a product / service. If it falls over corporately, it won't survive and therefore won't be profitable or sustainable. Remember, these days companies tendering will want to see evidence of results and references from other companies before parting with cash. If that isn't available, they'll look elsewhere.
the market currently, as I interpret it, has low confidence, but a strong demand for this sort of product. Essentially no-one wants to pay full price and the current big players are struggling, some very big companies at risk of defaulting, and in turn this makes the market even more nervous.
a low(er) cost contract makes more sense to the majority of clients
the product however is highly scalable - think of it like the AppStore, you can start of with the basic system, but add as many Apps as you want, when you want. I don't mind letting the basic platform go for a low price, heck even for free. They'll come back for the Apps, and in time they'll want more and more - and that's when the revenue starts to flow