I just thought I would contact Ak racing direct and show them pictures of the chair - company were amazing they are send me out a new back rest, new seat and new arms for free the warranty is for 2 years mine runs out 14th Jan 18 so got a result parts are coming tomorrow but dreading taking chair apart as it was a pain to put together in first place. Next chair I buy will have to be real leather not PU. I do sit in the chair all night long im a night owl so it does get well used I just wear joggers to sit in chair cannot believe how worn out it is