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My Crashing r9 290 thread.

jaydam

jaydam

jaydam

Associate
Joined
18 Sep 2007
Posts
209
Hi All,

Purchased a new msi r9 290 from these guys and am slowly starting to regret it,

I have spent a few days trawling thru various threads and it seems i am not alone.

so here is my machine with an 880W psu,



so the problem is the black screen issue, The card starts and plays for a few minutes and then black screens, the machine then needs to rebooted as it does not come back.

sometimes it black screens and keeps playing underneath and sometimes it black screens and makes a funny noise of audio crash.

steps i have taken so far, the card has not been tweaked or overclocked

contacted tech support who told me i need a new mobo
updated the bios
disabled the audio point on the card
set a profile in msia to run the fan @ 100% when gaming.
tried the drivers in the box, the latest ati drivers, the beta ati drivers, the msi drivers from the site.

with all of these steps taken i am still crashing.

The card has hynix memory


here's a video please ignore the wife rambling in the background lol

if anyone has anything else for me to try before i return the card then please let me know
 
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it happens in ghosts and bf4 same problem.

it isnt a great psu and i am aware of that, but surely it should be crashing the system?

700w should be plenty. unfortunately i have had 2 ocx supplies die on me and need to get a decent one,

so now its either mobo as the tech guy stated or the psu?

i dont mind going for it but according to the many other forums i have looked at amd have accepted it is an issue and were supposed to be releasing drivers?

i just wondered if anyone here has any similar suggestions or directions?

whats the recommended psu i need to be looking at?
 
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arc@css said:
Regardless of the black screens, I would just get a new psu anyway. Most important component you'll buy for a pc.
Click to expand...

+1

You'll replace your mobo, cpu, gpu's endlessly but a good quality PSU will always be there and can be reused for many builds.
 
Quck obvious question: You're powering the CPU and each power connector for the GPU off different rails right? Can't use just a single rail on that PSU for the GPU.
 
I have that mobo, works fine. The black screen thing is a known issue not relating to motherboard.

You can try downclocking the VRAM to 1GHz, people have reported this fixes the black screens.

Regardless, that PSU needs replacing with something proper. The wattage figure isn't the only thing that matters and it's meaningless with these cheapo units anyway.
 
David Bisset said:
Quck obvious question: You're powering the CPU and each power connector for the GPU off different rails right? Can't use just a single rail on that PSU for the GPU.
Click to expand...

i imagine and im getting out of my depth here, i have used one cord to the mobo for the 8pin connections and 1 cord to the gpu, is this wrong?

what supply would you recommend guys and many thanks for your prompt assistance i have been reading ALL day lol.
 
Orangey said:
I have that mobo, works fine. The black screen thing is a known issue not relating to motherboard.

You can try downclocking the VRAM to 1GHz, people have reported this fixes the black screens.

Regardless, that PSU needs replacing with something proper. The wattage figure isn't the only thing that matters and it's meaningless with these cheapo units anyway.
Click to expand...

is this done in the msia?

 
The GPU should have an 8-pin and a 6-pin power connector space. These both need connected, via a different cable. So not one cable from PSU that goes into both the connectors, but two separate cables from the PSU, each going into one.
 
David Bisset said:
The GPU should have an 8-pin and a 6-pin power connector space. These both need connected, via a different cable. So not one cable from PSU that goes into both the connectors, but two separate cables from the PSU, each going into one.
Click to expand...

ok ill give that a go also, it would be nice not to have to spend more money right now on top of a £330 card on top of Christmas lol
 
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