my friend cant open a certain web page

lanzarobbie

lanzarobbie

lanzarobbie

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Joined
10 May 2009
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808
Hi i my friend cant load a certain webpage, ive tried and it works from my house, it used to work for him but not anymore.


The only change is his router a few months ago, i dont know weather it is that stopping it.

hes tried in chrome and ie

Anyone got any ideas?

Thanks
 
Quick way to check DNS:

On your machine open a command ping and type:

ping -a www.whateverthesiteis.com

and it should return the IP address and maybe ICMP replies:

Pinging www.whateverthesiteis.com [123.123.123.123] with 32 bytes of data:

Reply from 123.123.123.123: bytes=32 time=68ms TTL=119
Reply from 123.123.123.123: bytes=32 time=32ms TTL=119
Reply from 123.123.123.123: bytes=32 time=31ms TTL=119
Reply from 123.123.123.123: bytes=32 time=31ms TTL=119

Ping statistics for 123.123.123.123:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 68ms, Average = 40ms


Repeat on your friends machine and see if the IP address (123.123.123.123 in this example) is the same as on your machine. If it matches, it's not DNS.
If it's a different IP address, or get "Ping request could not find host www.whateverthesiteis.com. Please check the name and try again." then DNS is likely to be the cause.
 
Try putting the old router back in and see if you can access it? Also try a different computer/laptop (if you havn't already). It could be the ISP blocking said sites.
 
ive pinged the site on my pc , this is the ip 82.223.137.159

but the request timed out? But the website works?

sent 4 received 0 lost 4

ill try my friends
 
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