Ocuk have that thing in place with asus where its a quick turnaround so hopefully this is covered.
Isn't that for a 3 month period (guessing) though?
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Ocuk have that thing in place with asus where its a quick turnaround so hopefully this is covered.
Asus are a nightmare for RMA and before your Ninja edit, you was quite correct. Took me 6 weeks with one of my original Titans to get it replaced.
Isn't that for a 3 month period (guessing) though?
As of today, OcUK is launching Asus Turbo RMA service. What this means for OcUK customers is any VGA card you purchase from OcUK that develops a fault within the 3yr ownership period will have the following actioned within 48hrs of receiving your faulty card back and it being tested as faulty:
Post ** ASUS TURBO 3YR RMA SERVICE: OcUK CUSTOMERS ONLY!! **
Hi there
Though Asus is always in our top three of VGA brands and regular in no.1 position simply due to the quality of their product one issue for a lot of customers has being perceived RMA service being poor.
Asus generally offer great service for the reseller the issue being is your then in the resellers hands for RMA terms.
As of today, OcUK is launching Asus Turbo RMA service. What this means for OcUK customers is any VGA card you purchase from OcUK that develops a fault within the 3yr ownership period will have the following actioned within 48hrs of receiving your faulty card back and it being tested as faulty:
1. Replacement for identical card or next card up.
2. If GPU is EOL then a replacement to equivalent or faster performing card.
3. If a suitable replacement is not found then a refund at market value which should enough to buy you a same performing or slightly faster card.
I feel sick.
Turbo warranty sounds good to me!
I only bought it December. Asus Strix 390x
OCUK is your friend here
send it off
or break a fin off the other side. Will balance it up then haha
No matter the fan speed it should not happen. My mate broke his by stupidly touching it while it spun. He thought it had stopped. I don't think this is uncommon. I have seen a few threads where people were asking about replacement fans due to a fin breaking.
Why on earth would anyone think of doing that?
I feel sick.