My keyboard has stopped working

Rob1878 · 6 Feb 2015 at 21:02

I picked up some nasty malware called Omiga, I googled how to get rid of it which involved installing an adware program I didn't previously have, ran it and now my keyboard doesn't work neither does my Xbox 360 controller. When I boot up the keyboard lights come on but later in the start-up process they go off and the keyboard doesn't work. It's a PS2 keyboard btw. Thank for any advice or help, it's doing my head in because most of my games are now unplayable.

stulid · 6 Feb 2015 at 21:06

Sounds like it needs to all be reinstalled to put it back to working order.

If the keyboard is connected to usb3.0 ports try re-installing that driver.

Glanza · 6 Feb 2015 at 21:41

Does it work ok in safe mode?

mushtafa · 6 Feb 2015 at 22:08

What adware program was it? Not much can stop a PS/2 keyboard apart from a hardware fault

Rob1878 · 6 Feb 2015 at 22:18

stulid said:
Sounds like it needs to all be reinstalled to put it back to working order.

If the keyboard is connected to usb3.0 ports try re-installing that driver.

By reinstalled do you mean a complete clean install of the pc?

Keyboard is a ps2 and does not connect via usb mate

Rob1878 · 6 Feb 2015 at 22:19

Giggz said:
Does it work ok in safe mode?

No pal it doesnt

stulid · 6 Feb 2015 at 22:20

Yes I do mean a complete install, its what I would do as it doesnt take long to install windows and the games I play I find.

It works in the BIOS?

Rob1878 · 6 Feb 2015 at 22:23

mushtafa said:
What adware program was it? Not much can stop a PS/2 keyboard apart from a hardware fault

It might have been adwcleaner, whatever it was I think it changed the registry somehow.

Rob1878 · 6 Feb 2015 at 22:52

stulid said:
Yes I do mean a complete install, its what I would do as it doesnt take long to install windows and the games I play I find.

It works in the BIOS?

Ok thanks mate

Rob1878 · 6 Feb 2015 at 22:52

If I plug the Xbox 360 controller into one of the two front USB ports it works which leads me to assume a usb keyboard would work in the same port.

theMilitant · 7 Feb 2015 at 12:54

If I were in your situation I'd completely reinstall windows as well. I've had a couple of bad experiences with malware in the past, and whilst it's a pain to back up your files and redownload/ reinstall programs, you should be back up and fully running within 2 or 3 days. For me, that's better than the hassle of potentially having to gripe with the malware for ages afterwards.

Rob1878 · 8 Feb 2015 at 17:05

Hi folks. Thanks for all the replies, I decided to take your advice and do a complete clean install. Before I did I checked my PC and realised to my horror that I had no anti-virus program and no spyware or adware. So the first thing I did after the clean install was install AVG. What spyware and adware would you folks recommend (preferably free!) and which do you think is the best browser? Has IE improved?

handsomejesus · 8 Feb 2015 at 17:36

Rob1878 said:
Hi folks. Thanks for all the replies, I decided to take your advice and do a complete clean install. Before I did I checked my PC and realised to my horror that I had no anti-virus program and no spyware or adware. So the first thing I did after the clean install was install AVG. What spyware and adware would you folks recommend (preferably free!) and which do you think is the best browser? Has IE improved?

Chrome/Firefox.

If you're running Win 8+ you'll already have Windows Defender which is pretty solid, I don't think you need anything on top of that.. but Malwarebytes is always good.

Cat_J · 8 Feb 2015 at 19:16

Somebody I know keeps recommending http://www.360totalsecurity.com/ to me. I'm gonna try it when my kaspersky runs out as they've ruined the licensing on that.

Have a look at some reviews.

wazza300 · 8 Feb 2015 at 19:19

can recommend stopzilla aswell,found and got rid of a virus or malware that avg and malwarebytes missed on my machine