My PS3 won't read disks anymore

Rob43 · 23 Nov 2008 at 09:52

Last night whilst playing GHWT my ps3 froze & i had to restart it. Now it won't read any type of disk at all :mad:

Tried full format etc,but no joy

Looks like my BD/DVD drive has gone

Am i better off going through the store i bought it from for an RMA or using Sony ? How long is the turnaround when using Sony ?

Only have 3 weeks of warranty left too

Cheers,

Rob

Rob43 · 23 Nov 2008 at 11:37

Thanks for the info folks

Will just do the RMA through Sony tomorrow. Hopefully it will be pretty quick

Rob43 · 24 Nov 2008 at 08:53

Quick update

Just phoned sony & it's a week before they can even pick it up

Then it may take up to 14 working days for a repair

Not as fast as i was hoping for,but it's getting fixed at least

Rob

Rob43 · 24 Nov 2008 at 09:19

Streeteh said:
I take it you've got a 60gig? Unfortunately as they don't produce them anymore they have to repair your unit, as opposed to a straight swap like they do for the 40/80s.

I just have a 40GB mate,i'm a bit disapointed with how long its going to take

Rob43 · 24 Nov 2008 at 09:53

Phoned them back to see if they can do it quicker,but they just said the earliest pickup will be next week & thats the only option :mad:

No swap on doorstep either. It has to go for repair

Rob43 · 24 Nov 2008 at 12:41

When i phoned back the second time,guy on the phone told they only do a swap on the doorstep if the HDD is faulty & because it's my BD/DVD has gone ,it has to go back for repair & will probably take 14 days.

I think i'm more annoyed,that they are not picking until next week

Told him i was a bit disappointed & was basically told that was the only way they can do it.

So looks like a 3 week wait for me

So much for the top notch sony support.....well for me at least !!

Rob