my son pc

[scubes]

hi peeps my kid has a pc bought of OCUK he has been playing fifa and the pc just shuts of i was thinking power supply checked all cables all tight new install of windows 11 etc would like to ask the experts before setting up a rma for him..

specs

7800x3d
gigabtye mother board
32gig hyperx ram
geforce 4070 .

hope this helps ..

 

[Gray2233]

Do you know what the exact power supply in the PC is?

How old is the PC?

Does this issue only happen when he's gaming?

Has he made any changes recently prior to the fault occurring, even something like giving the PC a clean, or is this a problem he's had since day one?

 

[tamzzy]

Does it occur regularly?
If so, take a video of it occurring and then RMA it back to ocuk.

 

[scubes]

Do you know what the exact power supply in the PC is?

How old is the PC?

Does this issue only happen when he's gaming?

Has he made Lian Li Edge Gold 1200W Black (with USB HUB) Power Supplyany changes recently prior to the fault occurring, even something like giving the PC a clean, or is this a problem he's had since day one

Lian Li Edge Gold 1200W Black (with USB HUB) Power Supply.

 

[scubes]

pc is about 2 years old i think.

 

[scubes]

Do you know what the exact power supply in the PC is?

How old is the PC?

Does this issue only happen when he's gaming?

Has he made any changes recently prior to the fault occurring, even something like giving the PC a clean, or is this a problem he's had since day one?

its only started doing this over the last 2 months he told me he plays fifa valorant..

 

[Gray2233]

its only started doing this over the last 2 months he told me he plays fifa valorant..

That PSU would run a 5090 let alone a 4070 unless it's developed a fault.

If it was a full system build it should have a years warranty left I believe? If so get in touch with OCUK, they may ask you to try a few things before organising an RMA but they should cover everything including shipping if there is a hardware fault somewhere in the chain.

 

[MeatLoaf]

Could be something simple such as a loose memory stick.

Cant se it being the PSU as it should be plenty

 

[scubes]

thanks for the replys memory was the last thing i was gonna check ..

 

[hornetstinger]

go round all connectors, remove and push back in, all power and data cables.

 

[Quartz]

go round all connectors, remove and push back in, all power and data cables.

On the PSU too.

 

[Threepwood]

i was thinking power supply

You could do an OCCT PSU check. This will put the GPU and CPU under load at the same time. If the PC shuts down during this, then it is most likely the PSU at fault. search for occt download, it is a stress testing program/ stability testing

 

[Threepwood]

Lian Li Edge Gold 1200W Black (with USB HUB) Power Supply.

This PSU is made for one of lian li's fishbowl 2 space cases. Shoe-horning it into another case may mean the air fan inlet is not in a very good place. Are you sure that it is not pulling warm air from inside the case through it? This could cause a shutdown if the PSU is getting too hot.