My washing machine...noooooo

Windle

Windle

Windle

Soldato
Joined
19 Oct 2002
Posts
14,158
Location
Scotland
Well think my washing machine is knackered, started rattling last night then kept filling up with water and wouldn't drain. Can get it to drain by manually forcing it to, but continues filling up as well. If i turn it off it stops filling up but as soon as it goes on, no matter whether it is set to a cycle or not it starts filling up instantly.

Somebody thought it was the filter but if that's the case it surely wouldn't manually drain?

Worth calling out an engineer? It's still under guarantee but don't want to risk a charge if it's something small.
 
Let me guess - Hotpoint. Mine did the same last year. Didn't even bother looking at getting it fixed. Just ordered a new one. Mine was 6 years old, and it cost me just over £200 for a new one.

Washing machines are becoming more and more consumable every year.. LOL
 
if you haven't managed to get it to drain yet, have you stopped the cold supply to it then told it to drain?

Probably best to get a new one to be honest
 
Hmm.. Yes, forgot about cutting the water supply, and getting it drained. Forgot how I did mine now. I think I cut the water, and put it on a drain cycle.. I think.. It was a year ago now. LOL
 
I can get it to drain, it just fills up at same time. Drain hosee must be fine as it will drain, it just won't stop filling up. Luckily it's still under guarantee so will get the engineer out.

Oh and it's Indesit. When you put it on a drain cycle it will empty the water, but fills up again at the same time because in the detergent box the water ****** in. Luckily it drains faster than it fills so you can empty it then you need to turn it off to stop it filling again.
 
Windle said:
I can get it to drain, it just fills up at same time. Drain hosee must be fine as it will drain, it just won't stop filling up. Luckily it's still under guarantee so will get the engineer out.

Oh and it's Indesit. When you put it on a drain cycle it will empty the water, but fills up again at the same time because in the detergent box the water ****** in. Luckily it drains faster than it fills so you can empty it then you need to turn it off to stop it filling again.
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It wont fill up if you shut off the water supply to the machine.

However, as it's under guarante then get them out to sort it. Where did you buy it?
 
This happened with ours recently. It had been rattling for ages, then one time it just didnt drain. The landlord has ordered a replacement (its at least 10) and it should be coming soon (hopefully).
 
If its under its 1 year guarantee you wont get charged for anything full stop, even if he comes out and does nothing. If that where the case it wouldnt be a guarantee, dont know what you are worried about. Take out washing machine cover when the year expires, its the only thing i take extended warranties on, domestic and general do it for about £6.00 a month and if they cant fix it they replace it with new.
 
LeoWyatt said:
That was what i was trying to tell him to do :D
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I know thats why I re-posted it as he didn't seem to pick up on it.

You do not have a 1yr GURANATEE you have 1yr warranty.

The shop you got it from have their own engineers and parts department and on the whole are usually OK at their job so should sort it out.

If you have accidentally washed money/keys etc... then you will have to foot the bill as that is not covered by the manufacturers warranty.

As said Domestic and General do it for £6 a month, which is £360 over 5years and D&G will never really pay you full whack for your machine as they value it and not value a replacement.

When I worked in sales a Washing Machine warranty provided by the store I worked in was about £150 for 5years.

D&G are overpriced and when you read into their service it's actually not very good value for money at all.
 
And i told you i can get it to stop anyway, fail to see the need to cut the water supply to it? Either way it's not going to work.
 
you say when it empties it fills up so we suggest cutting the water supply so you can empty it and it won't fill up.
 
Windle said:
And i told you i can get it to stop anyway, fail to see the need to cut the water supply to it? Either way it's not going to work.
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Well if you need to pull it out from under a worktop, maybe the engineer needs to lay it down horizntal, well, best of luck to you if it's full of water!
 
Tesla said:
I know thats why I re-posted it as he didn't seem to pick up on it.

You do not have a 1yr GURANATEE you have 1yr warranty.

The shop you got it from have their own engineers and parts department and on the whole are usually OK at their job so should sort it out.

If you have accidentally washed money/keys etc... then you will have to foot the bill as that is not covered by the manufacturers warranty.

As said Domestic and General do it for £6 a month, which is £360 over 5years and D&G will never really pay you full whack for your machine as they value it and not value a replacement.

When I worked in sales a Washing Machine warranty provided by the store I worked in was about £150 for 5years.

D&G are overpriced and when you read into their service it's actually not very good value for money at all.
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This man is correct on all counts
 
The first thing the engineer is going to do on arrival is cut the mains to it and turn the water supply off.

I mean, it's not that difficult to do. It's two faucets on the wall behind the machine. Turn them both clockwise until it stops turning. There. Water's off.


[edit] Just reread my post. Sounds very snippy, wasn't meant to be. Sorry.
 
Mickey_D said:
I mean, it's not that difficult to do. It's two faucets on the wall behind the machine. Turn them both clockwise until it stops turning. There. Water's off.
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brishness lesson, mickey, its tap FFS :p ;) and strangley lots of more modern washing machines in this country only use cold water and not hot. and most washing machine supply valves are quarter shut off things ( http://www.diy.com/diy/jsp/images/product/smallImage/5010924135318_lc1_1_l.jpg ) as opposed to the type you have to turn in a full circle a few times

and difficult, ours is, you have to clear the cupbaord adjacent to it to cut off the water, move the machine forward enough to get your hand in to disconnect the fill house, disconnect the drain hose in the cupboard, pull that through the back, then move the tumble dryier forward the other side to get the power unplugged, grrr :( *curses the fact that ours is so fiddly*
 
I have an Indest and had a problem where it slowly filled up over time, but always emptied fine. It took a lot longer to fill than yours though (a day or so). Kept meaning to get someone out to it but never got round to it. One day though the handle broke on the front door so had to call out an engineer (on cover thankfully). Turned out the problem with it filling up was just due to some grit that got wedged into the inlet valve (or whatever it is called) which meant it wasn't forming a proper seal and water was seeping through. All he did to rectify it was give it a clean out.
 
w00t Pimpage from me :D

I work for comet in their service and repair department so have a little inside knowledge on these things.

You've already said that you've got the eng coming out to it, I'll also shadow what others have already said but D&G do also cover for accidental damage AFAIK, but it HAS to run on from the end of the first year warranty period..

Comet engs shouldnt fix clogged up machines for free, but they general do down here and dont tend to charge for it.

O.. I realised Im not actually all that useful :p But I would vote for a clogged drainage hose or stuck water valve!
 
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