NAS - DS411j Synology Assistant Error 38 No DSM Installed

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Joined
25 Mar 2006
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1,163
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Thornbury
Hey guys i have not used my Nas for a few months but it does not seem to be working and i have an orange flashing status light. No hdd lights are lit but the lan light is lit green.

I installed synology assistant and its reporting that DSM is not installed. I got error 38 suggesting i connect by lan cable for the nas and pc and i did so. I tried to install the DSM software but i still get an error 38 and its telling me i need to set my router to do port forwarding for port 23 something to do with the telnet service or something. Is this what i need to do next if so what are the exact setting i need to do the port forwarding?

I should add i removed my 2 hard drives as the installation of DSM said i would lose any data.

What does it sound like i need to do guys?

many thanks
 
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