Natwest Customer Services Representative

B@Th*nG

B@Th*nG

B@Th*nG

Soldato
Joined
18 Oct 2002
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is anyones a Natwest Customer Services Representative? just wondering as i'm about to do a phone interview and wanted a couple of pointers.

could ne1 tell me the expected wage or nething like that as well?

B@Th*nG
 
B@Th*nG said:
is anyones a Natwest Customer Services Representative? just wondering as i'm about to do a phone interview and wanted a couple of pointers.

could ne1 tell me the expected wage or nething like that as well?

B@Th*nG
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Had one a while ago, pretty simple. Was given a few scenarios dealing with customers (complaints, regulars etc), had 4 maths questions too - working out interest etc. Also sales oriented questions - how to market products, how to make targets.

Have a pen and some paper handy :p
 
Expect around £12k to start off with, increasing to £15k once you have been there a few years.

I presume you'll be going in at a level 2. On the next pay scale you would be looking at £13.5k to £16.5k. Anything thing above that is managment level.
 
I have just realised the figures I gave are before RBSG scrapped their own pension plan. New figures are yet to be announced but expect around 15% increase on those figures.
 
Brennan said:
Expect around £12k to start off with, increasing to £15k once you have been there a few years.

I presume you'll be going in at a level 2. On the next pay scale you would be looking at £13.5k to £16.5k. Anything thing above that is managment level.
Click to expand...

I can't remember exactly, but Natwest told me that I should expect around 15K starting for Croydon, whereas Lloyds had 12K for central London :eek:
 
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