Need a better ISP.

Damien. · 9 Jan 2008 at 23:48

Well ive recently switched from Tiscali to a company called XLN. I'm terribly disappointed with the service they've provided so far. I'm getting disconnected at least 2 - 3 times every night, and constantly having problems loading up websites.

I don't want to go back with Tiscali because they were just as bad. Any suggestions ? (I cant get be*, Sky, O2 or Virgin as far as i know)

Damien. · 10 Jan 2008 at 08:32

Heres mine, does this look right ?

ADSL Link Downstream Upstream
Connection Speed 7616 kbps 448 kbps
Line Attenuation 9.0 db 8.0 db
Noise Margin 16.4 db 21.0 db

Damien. · 10 Jan 2008 at 08:36

Im getting problems like this;

Every time i go to browse the net, a site will load then when i want to goto a different site or another part it wont load, its like asif its loosing connection. But it isnt loosing connection because i can still stay connected on msn and downloads still work. I dont know what's going on here.

Damien. · 10 Jan 2008 at 09:19

As stated in my original post, i cant get O2, B*, Virgin or Sky.

Damien. · 10 Jan 2008 at 11:40

marmalade said:
Generally there is no one to beat Be at present £14.99
https://www.bethere.co.uk/

I cant get Be where i live, i don't know when there planning on moving down here either.

Damien. · 10 Jan 2008 at 12:07

Thanks, ill give them a try.

They seem to be very pricey though, and don't offer unlimited downloads which is abit of a concern.

Damien. · 10 Jan 2008 at 13:04

Realist said:
Dont be fooled by terms like unlimited downloads, in reality there is no such thing because someone has to pay for it and I assure you its not the ISP but the customer.

£19.99 a month a few good gigs of bandwidth is plenty.

Best wishes.

1 More question, what is there customer service / technical support like ? Im not a nasty person but im fed up of being put through to a load of people who are reading prompts off screens.