Need help with Internet connection - Virgin Media.

Whackeygrunt said:
So... Going off of the results would you say it's something to do with the router or the modem/Virgin?
Click to expand...

I would say its Virgin's problem. Sub 1ms ping to the router, and it just shoots up after there.

http://community.virginmedia.com/t5/Fibre-optic-broadband-cable/bd-p/Fibre

Go there, register, make a thread, post that screenshot, the power levels and SNR you found earlier, and one of their mods should read it and be able to help you/call out an engineer to fix it for you.
 
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