Need help with my build...

So i took a break and went to bed for a few hours. All i had left to do was install the HDD and GPU.

I got up about 20 min ago, opened the moisture bag the HDD was in, and when i pulled it out i noticed a tiny piece of plastic was broken off one corner.
I looked in the bag and found two bits.

I was obviously alarmed at this, so i held the drive to my ear and slowly turned it this way and that, trying to hear if anything was rattling around.
It sounded ok so i installed it and put the windows disc in the dvd drive and started to install the os.

After agreeing to the license terms it scanned for a HDD to install on but couldn't find one.
It is asking me to click load driver and when i do it is asking that i insert the media, floppy, usb drive or disc, containing the drivers for a mass storage device, which i don't have.

I am really worried the HDD is faulty.

What should i do?

EDIT: Missing words.
 
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Hicks said:
Have you plugged both the SATA and power cables into the drive? (One L shaped connection and one flat wider one)
Click to expand...

Yep. I double checked them during install.

I have the power cable inserted and the data cable inserted into the sata 3 port 0.

EDIT: I noticed in the boot menu only the optical drive was listed...
 
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Idleman said:
Do you have another PC you can try it in?

If not try another port or data cable.

Edit: is this the "B" grade drive?
Click to expand...

I just tried checking the connections then taking out the black 6GB/s cable and swapping it for the normal blue one and inserted it into the 3GB/s port and its still the same.

The white HDD light on the front of the case flashes as if the drive is doing something but it's still asking for a driver to access the HDD...

EDIT: No, the 1TB Toshiba drive.

Hicks: I was hoping i was just being stupid and missing something. I don't see any alternative to returning it.

I was worried when i first opened the box and saw that some of the boxes, like for the GPU, were a bit bashed. I actually posted about it, but i wrote it off at the time
 
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I see no mention of the HDD anywhere in bios.

Here's what it says under boot priorities:

Boot Option #1: SATA PS: ATAPI iHAS124 W
UEFI: ATAPI iHAS124 W (HIGHLIGHTED)
DISABLED

Boot Option #2: SATA PS: ATAPI iHAS124 W (HIGHLIGHTED)
UEFI: ATAPI iHAS124 W
DISABLED

Anymore suggestions?
 
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Hicks said:
There are more things you can try, as it might not be the drive and rather the board that needs updating etc.
The fact that you have a damaged drive thought would probably push me to getting it replaced anyway just to be on the safe side. (Up to you)

I have to go to work shortly but I'm sure someone else will be along.

I would try going back into the bios and loading the defaults and saving. I think it's F7 in that bios. Also check that AHCI mode is enabled. If that doesn't work then try and clear the cmos by taking the board battery out for a few minutes.
After that then someone with experience with this board will tell you if you might need to update it. I know those GB boards have needed updating in the past for chips, not sure about hdds though :/

Sorry for not being more helpful but I'm trying to book ferry tickets and get ready for work at the same time :P
Click to expand...


Cool. Thanks for taking the time to help me. :)
 
Hey, no luck yet. I fell asleep for a few hours. I'm going to go down to the local electronics shop and buy a small HDD. It's an expense i could do without, but i need to know if it's the board, the drive or something else thats wrong and this will help me find o0ut.

On another note, i can't even say how gutted i am at this. :(
 
I got it working! It cost me another £59.99, which my partner is fuming about, but windows is now installing.

After trying everything i could think of, and every suggestion, i went down to the local electronics store.
They had very few drives to choose from, all OEM, all expensive.

The cheapest one i could get was a 500GB Seagate Barracuda, 7200RPM, not sure about the cache, at £59.99.

I was just desperate to get my system working so i bit the bullet and got it.

How do i go about returning the dead drive to OCUK?
 
Thanks, will do.

I've got a question about the GPU. It seems to require a pci-e cable with two 6 pin connectors.
All i have is 2 6+2 cables.

Will i be able to use the two cables together or will one 6+2 be enough?
 
Ok so i've got it mostly up and running, i'm using it now to type this (hi from my new rig!),
but my gpu doesn't seem to be detected.

I've installed drivers from the mobo disc and from the gpu disc but no joy.

I remember someone said earlier that tahiti based cards had issues with gigabyte boards and might require a bios update.

How do i go about that safely?

I presume i'd use a usb drive to store the update but i also know i can screw up the system if i'm not careful.

I had a look on gigabyte's website for bios updates and there is only the one i have already and a beta version of the most recent.

Should i still go ahead with it even though it's a beta version and can someone kindly talk me through the process?
 
Tried to update the bios multiple times now. It's said that the file size is wrong a few times and another time the only file that was on the usb drive was autoexec.bat.

I know i'm probably doing something wrong but i just don't know what.

Got the card running in the x4 slot for now.

Instead of enjoying my new rig i'm just stressed out.
 
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Sorry about the whinning in my last post. Was just really tired and p'd off.

I tried bios f18 and when that didn't work i tried the beta, both failed.
USB is FAT 16.

I am going to play some skyrim for a while to help me chill out then get back to sorting things out.

How big of a performance hit is there using the x4 slot instead of the x16 slot?

As for the dead HDD, am i best emailing or calling about it?
 
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