need router net work help

blueplayer

blueplayer

blueplayer

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Joined
11 Jan 2007
Posts
35
hi guys/i just built my new system but i got a prob.
when i connect to the internet through my cable modem and onboard lan fine straight on.
but when i introduce a router new one or old one i get limited or no connectivity.
i cant even type ip in address bar to get to router set up page and if i try setup cd it dosent find router.
i have tried 2 differnt cables from the router to modem and they both work so its not cable. its a fresh install of win xp pro.
my old router sand the new router have the same probs(i.e limited or no connectivity when i go through them).
even tried a new nic card in and that connects fine directly through cable modem but the same problem when i use router(limited or no connectivity). plese help guys im going mad i need to get it running kids need internet downstairs and i need to connect ot my xbox...please please find a solution someone:confused:
 
did you turn the cable modem off and on again before plugging it into the router ? You have to do this with Virgin, if you switch routers, or switch to a router having previously had it directly into a PC
 
You should still have got an IP from the router even if the modem didn't like being connected to the router though.
 
Make sure your computer is set to get all details automatically. (by DHCP)
Plug your PC into a LAN port of the router. There are usually a few in a row.
Plug the cable modem is plugged into the WAN port on the router. This port will be on its own, usually to one side.

Now turn it all off for 5mins. Then boot cable modem, then router, wait till they're done, then the PC.
 
from nic card in back of pc to router by cable if i just use cable modem.

or back of pc from nic to router then cable from router to modem..that is right yes.
 
no it dosnet cause it wireless and downstairs i cant get link from nic card in pc to router i cant enven get to the ip set up page or connect to internet when i go through it via the cable modem but connection is ok directly from cable modem just when i introduce the router thats when i get "limited or no connectivity".
 
Try the Xbox using a cable. If it fails, then the router is more likely to be the issue.
If it works, then it's your PC causing problems.

Additionally, as you don't have a lot of knowledge and want this done fast you'd be better off paying a mate a few beers to sort this all out for you.
 
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