As long as V-sync was disabled (which it absolutely should be) then your FPS should be way, way higher than this.
Device is definitely not operating as it should be.
In the top right when you run the bench, it gives you the speed of the memory, processor and the temperature of the GPU. Can you tell us what this is during and near the end of the benchmark?
Google results on that benchmark for your graphics card to see what results you should be getting.
It is disabled by default in both of these applications, and given that his fps exceeded 31.5 on a 30Hz monitor/TV then I don't believe it is a v-Sync issue.
Any ideas what the next step is? As in, what would I need to get upgraded to get the most out of the card... I'll be getting a new monitor this week just needa know what else or is there anything else etc.
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