need some help please

[paradisiac]

ok, got an issue with someones pc, it wont post.

Gigabyte EX58-UD3R mobo, i7 920 cpu. have tried new ram, psu and gfx card, still the same.

here is a quick vid of the problem :




cheers in advance

 

[Plec]

I think you've ruled almost everything out and you're virtually running a skeleton setup outside of the case.

I suspect you've tired this:

• Clear the CMOS
• 1 Stick of memory

EDIT: What is the make and model of that PSU you're testing with?

 

[Sgt Tackleberry]

silly answer as it could be this,
Have you fitted it into the case and put the the power switch, power reset,hdd, ect, clips from the case to the mobo and see if that helps.

 

[paradisiac]

I think you've ruled almost everything out and you're virtually running a skeleton setup outside of the case.

I suspect you've tired this:

• Clear the CMOS
• 1 Stick of memory

EDIT: What is the make and model of that PSU you're testing with?

yeh i left the battery out over the weekend to make sure cmos was completly drained.
running an evolabs psu on it, which i know runs the i7 ok as its what we use to test all the time.
yup tried a brand spanking new stick of ram (which works on other mobos) in every slot at a time and still same issue
im thinking mobo is dead, but they aint cheap, so a bit of a gamble.

 

[Plec]

silly answer as it could be this,
Have you fitted it into the case and put the the power switch, power reset,hdd, ect, clips from the case to the mobo and see if that helps.

Doesn't need to - he can use a screwdriver to bridge the headerpins to power it up

 

[paradisiac]

silly answer as it could be this,
Have you fitted it into the case and put the the power switch, power reset,hdd, ect, clips from the case to the mobo and see if that helps.

ooops, sorry. it was in a case when it came in. everything was working fine and then it started doing this. only reason it is out of the case was to eliminate it shorting on the case.

 

[Sgt Tackleberry]

^^ ok worth a shot, thanks

 

[Plec]

im thinking mobo is dead, but they aint cheap, so a bit of a gamble.

All things seem to be pointing that way - and you've had more parts to test than most ppl have to hand.

Still a gamble i know - due to sod's law.

Good luck with it.

 

[paradisiac]

All things seem to be pointing that way - and you've had more parts to test than most ppl have to hand.

Still a gamble i know - due to sod's law.

Good luck with it.

yeh, i just wish i had a spare cpu here to test, that would then lead everything to the mobo. this is the second one they have had fail on them, and to be honest, the way it was fitted and the amount of dust i can see why.

 

[stopper]

Similar thing happened to my second PC last month, and it was the mobo.
Have you tried a different one?

 

[paradisiac]

Similar thing happened to my second PC last month, and it was the mobo.
Have you tried a different one?

dont have a spare one to test it luckily its a gigabyte mobo so has a 3 year warrenty, so guess will just have to get them to swap it out.

 

[Plec]

At least the turn around should only be ~10 days.

 

[paradisiac]

At least the turn around should only be ~10 days.

hope so, although with all the bank holidays will probs be longer.

 

[paradisiac]

i remember reading somewhere that gigabyte go from date of manufacture and not purchase date on their 3 year warrenty? and you could work this out from somthing to do with the barcode or something (1st 2 digits month, 2nd 2 digits year). is this right, if so, what numbers am i looking for?

 

[Plec]

Yes, the warranty starts from the date the board was manufactured.

This is listed from the Gigabyte RMA blurb:

Warranty Effective On Date of Manufacture

GIGABYTE determines warranty based on the manufacture date. The manufacture date can be verified by the serial number found on the product. The first four digits after "SN" determine the year and week of manufacturing date. For example:

"4719331822101 SN082540084966" represents the 25th week of 2008