Need some help with an order please

[butterchurch]

Hi guys, I know this is the wrong section but I've had no luck anywhere else.

I added a bunch of parts to my cart and went to order them for a new build I'm doing. Added in my card security number and pressed OK.

I keep getting this message : "Sorry, but the payment process has failed. Response: (100) Timeout reading from socket"

Anyone shed some light or is it my internet?

 

[butterchurch]

I believe i've had this, i just reloaded the page and put everything in again? But i may be mistaken

Giving it all a go now, cheers

 

[butterchurch]

your not the only one who has posted this today

Damn, any idea what sort of issue it is and if it'll be fixed? Trying to spend my money before I decide it's a bad idea and should get a newer car instead...

 

[butterchurch]

You're probably better off asking in the OcUK Customer Service sub-forum (you should get a reply by tomorrow morning), but that error message sounds like it's a problem on the server side (at their end) assuming that the your connection to all other sites and payment systems is fine.

Yeah, I had just bought some LED strips off eBay using my card and have used it multiple times today to deposit money and use it in shops. I'll take a look at the forum and submit a ticket. Thanks for the help.

 

[butterchurch]

You may want to remove the competitor talk buddy - As per the issue i think it's there server myself also. Seems a few people are mentioning this issue . as suggested speak to OcUK customer service & let them work there magic

PS interested What you building ?

Not building anything special, moved into a new flat with a house mate and he gave me £700 to build him a gaming PC with all the accessories like monitor, keyboard etc. Just doing some budget stuff really, AMD FX6300, R9 270x that sort of thing, enough to get him stable FPS on BF4 etc

Hope the issue is sorted soon I like overclockers as I built my first PC from here haha