Need some help with an order please

butterchurch · 11 Mar 2015 at 23:14

Hi guys, I know this is the wrong section but I've had no luck anywhere else.

I added a bunch of parts to my cart and went to order them for a new build I'm doing. Added in my card security number and pressed OK.

I keep getting this message : "Sorry, but the payment process has failed. Response: (100) Timeout reading from socket"

Anyone shed some light or is it my internet?

savagesam117 · 11 Mar 2015 at 23:34

I believe i've had this, i just reloaded the page and put everything in again? But i may be mistaken

butterchurch · 11 Mar 2015 at 23:39

savagesam117 said:
I believe i've had this, i just reloaded the page and put everything in again? But i may be mistaken

Giving it all a go now, cheers

FloppyPoppy · 11 Mar 2015 at 23:49

your not the only one who has posted this today

butterchurch · 11 Mar 2015 at 23:51

harry5522 said:
your not the only one who has posted this today

Damn, any idea what sort of issue it is and if it'll be fixed? Trying to spend my money before I decide it's a bad idea and should get a newer car instead...

PhysicsMan94 · 12 Mar 2015 at 00:16

You're probably better off asking in the OcUK Customer Service sub-forum (you should get a reply by tomorrow morning), but that error message sounds like it's a problem on the server side (at their end) assuming that the your connection to all other sites and payment systems is fine.

butterchurch · 12 Mar 2015 at 00:25

PhysicsMan94 said:
You're probably better off asking in the OcUK Customer Service sub-forum (you should get a reply by tomorrow morning), but that error message sounds like it's a problem on the server side (at their end) assuming that the your connection to all other sites and payment systems is fine.

Yeah, I had just bought some LED strips off eBay using my card and have used it multiple times today to deposit money and use it in shops. I'll take a look at the forum and submit a ticket. Thanks for the help.

FloppyPoppy · 12 Mar 2015 at 00:51

You may want to remove the competitor talk buddy

- As per the issue i think it's there server myself also. Seems a few people are mentioning this issue

. as suggested speak to OcUK customer service & let them work there magic

PS interested

I added a bunch of parts to my cart and went to order them for a new build I'm doing

What you building

?

butterchurch · 12 Mar 2015 at 01:21

harry5522 said:
You may want to remove the competitor talk buddy - As per the issue i think it's there server myself also. Seems a few people are mentioning this issue . as suggested speak to OcUK customer service & let them work there magic

PS interested What you building ?

Not building anything special, moved into a new flat with a house mate and he gave me £700 to build him a gaming PC with all the accessories like monitor, keyboard etc. Just doing some budget stuff really, AMD FX6300, R9 270x that sort of thing, enough to get him stable FPS on BF4 etc

Hope the issue is sorted soon I like overclockers as I built my first PC from here haha

FloppyPoppy · 12 Mar 2015 at 02:56

butterchurch said:
Not building anything special, moved into a new flat with a house mate and he gave me £700 to build him a gaming PC with all the accessories like monitor, keyboard etc. Just doing some budget stuff really, AMD FX6300, R9 270x that sort of thing, enough to get him stable FPS on BF4 etc

Hope the issue is sorted soon I like overclockers as I built my first PC from here haha

may be worth your time to ask in a new post in general hardware for someone to spec a system for you,

Stulid in particular is extremely talented in getting the best equipment for your money bar none

cats_five · 12 Mar 2015 at 08:15

I had problems a couple of days ago - I had filled in the form but was getting 'Enter desired delivery date'. Rung them, 5 minutes later order had been placed. Now I just want the items to arrive!