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Negative review didn't appear on ocuk?

PapaLazaru said:
So you gave an item two stars out of five when you were well within your 14 day returns policy to send it back and you are keeping it?

That does make you look a bit silly.
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I'm inclined to agree with this.

2 stars for a card that sounds like it works perfectly fine seems a bit silly. Also voltage is different on every card and temperature can vary depending on different configurations. The R9 cards aren't renowned for running cool anyway, especially if you're comparing to your old 660ti.
 
PapaLazaru said:
So you gave an item two stars out of five when you were well within your 14 day returns policy to send it back and you are keeping it?

That does make you look a bit silly.
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Also just to add, I don't see why someone should leave negative feedfack unless the card is not able to do as what it is advertised to do?

"lack of voltages, vrm temps"...did MSI guarantee what voltage it would be able to increase to or vrm temp would not exceed a certain temperature? Is that affecting the performance of the card out of the box or damaging the card? Even if someone got unlucky and got a DOA card, that just means he was unlucky, rather than the "entire series" of that card is faulty?

Even if I had gotta a card that's unstable and keep crashing, I would just return it for a replacement, rather than putting it across on feedback that my duff card is the representation of all the cards out there that are the same model, as we all know that not just graphic card, but electronics in general no matter how good the reviews are, there's still be unlucky people that get duff products, which it's entire within their right to return for a replacement.

Take my 290 for example it has Elpida memory which would not overclock higher than 5500MHz stable despite Gibbo's samples can all overclocked to 6000MHz+. I'm not happy with it but the card is not failing run stably on stock settings, so I just count myself unlucky rather than giving negative feedback for the card; if the card was spec to run the memory at 6000Mhz on stock but mine would only run at 5500MHz, then yes I would have every right give a negative feedback for "my" card (rather than the product range itself).
 
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I posted a 5 star review for the VTX 290. I went into great detail in the review as to help people considering buying the card of the positives and negatives. The review never got published. When i asked about it in the CS section, they said it had disappeared. :D
 
I have put reviews on the site for some very good reasons before. Yet none see the light of day.

Then again OCUK prob has the right to refuse to post neg reviews on THEIR website
 
That's why I don't bother with the site reviews. Too much time and effort for it just to get deleted, so why bother? It's better to just ask/post into the forum.
 
Also reviews are not authorised straight away. If you look on product reviews there are many rubbish ones too.

However, if it has swearing in, or a review says "this is broken" that isn't really a helpful review. :)
 
Hi there

Yes we do accept negative review, example here:-
http://www.overclockers.co.uk/showproduct.php?prodid=TB-000-OK&tool=3

Submitted reviews are moderated by several members of staff, hence some can get rejected, re-submit your review and ensure it is constructive, fair and without swearing, hopefully it will be submitted.

What we won't accept reviews on is people giving people a poor review because it was DOA, how can you review a product which does not work.....
 
Defeats the point of having reviews if they don't allow bad ones and reflects quite badly on the company tbh.

We need some kind of official clarification on this...

EDIT: Too slow :( lol
 
When I posted in my Review that the GFX card I purchased from OcUK killed my cat it wasn't posted. Card still works though so I'm not to bothered.
 
Neil79 said:
Not everyone visits the forums though ^
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It also has a warning on the store page about not buying that specific card for mining. Still think it's quite poor that a lot of people on this thread have spent time writing a review for a product only for it not to be published on the site.
 
I don't think it's relevant if someone keeps it or not if they review it badly.

I've kept a card I would only rate 2/5 or even 1/5 before.I sold it 6 months later but knew it 'would do' for a while. Drivers for example could affect a review badly but are of course fixable, but you still review on that first experience.
 
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