Nero 6 Restore problem - please help

Admiral Huddy

Admiral Huddy

Admiral Huddy

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A few weeks ago, I downloaded quite a few photos from my camera and backed up my files using Nero 6 back up utility. The Utility compressed the files and kept them on my WD external HD.

Unfortunately, last week, the disk where the files reside failed and is in the process of being RMA’d. I purchased a few HD to replace the one I had lost and installed this over the weekend. I then attempted to restore the files from the Nero backup file.

During the restore, Nero threw up an error saying in couldn’t de-compress the files.?. Yet it managed to create all the destination folders without restoring any files.

So I installed the latest upgrade from Nero then retried. I now don’t get the same message but I get a “Browse for Folder” dialog box stating me “Select the parent of your backup folder” as below….

nero1.jpg



What does this mean? I can’t select anything? Surely this should be a simple case of restoring the files?

This is so frustrating because it’s the only backup I have of the files. They are not on any previous backups i've made. It's the only time i've used nero for backing up files..

Any help appreciated.
 
Is it looking for the original folder you took the backup from?

Try creating a folder on your desktop called"pics" and then run the wizard to restore the images and point to this folder.

Yuor screenie looks like it looking for a thumbnail DB that a piece of software (PSP? perhaps) created
 
i have the same problem trying to restore using nero! It only allows me to restore ONE FILE at a time! I have gigabytes to restore! I've basically lost all my stuff.

serious problem! anyone can help me on this that would be appreciative.
 
Lex said:
i have the same problem trying to restore using nero! It only allows me to restore ONE FILE at a time! I have gigabytes to restore! I've basically lost all my stuff.

serious problem! anyone can help me on this that would be appreciative.
Click to expand...


i'd be happy with even that.. I can't even restore a single file :(

Are you getting the same dialog box as I'm getting?
 
I'll try a backup and restore and get back to you.

EDIT: Is this the Ultra Edition?
 
Last edited:
PsiFox said:
I'll try a backup and restore and get back to you.

EDIT: Is this the Ultra Edition?
Click to expand...

not sure i'll have to reply when i get back from work. Trust me you wouldnt be satisfied with backing up a single file at a time if it was 80gigs worth of data!
 
Lex said:
not sure i'll have to reply when i get back from work. Trust me you wouldnt be satisfied with backing up a single file at a time if it was 80gigs worth of data!
Click to expand...

however you did that, i'd be pleased... I've lost about 50 or pictures I want.. I'd be quite happy to do whatever it takes to get them back. I'm not fussed about the rest of the stuff. :)
 
almost coming to the end of work! whop whop! Going to watch the footy tonight on my new 40" lcd tv! should be great !! surround sound whop whop!

i'm there!


p.s still grumbling about not restoring all my files back if you find out how let me know ! and i'll do the same. I wonder if you can get a number for nero. maybe its a known problem.
 
So ultra or not.

My version of Nero 6 has no back up utility(or I missed it as don't often use it)
 
Someone has kindly found out for that the backup consists of two files: A .nbi and a .nbo file.

I'm assuming that this is the Index file and the Object file respectively.

I appear only have the .nbi file..

:(
 
As I have just discovered that the utility in question is part of an update I am currently downloading.
 
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