Netbook Wireless Connectivity Problem

sandy10 · 3 Sep 2010 at 10:23

Hi guys,

My GF has just acquired an Acer Netbook, running "Windows 7 Starter Edition"

She has AVG internet security/firewall etc installed.

I've connected wirelessly to my router, and it seems to connect to the 'net fine, then after a few minutes, it drops off - you can click on "connect" and it reconnects, only to drop off a few minutes later.

My laptop connects perfectly and has no "dropping off" problems.

Having researched online, I "disabled" IPHELPER which was supposedly a potential problem, but it's not resolved it.

Any ideas? :confused:

Thanks!

Mp4 · 3 Sep 2010 at 11:00

Netbook model? / Wifi cards model?

sandy10 · 3 Sep 2010 at 11:16

Acer AO532H Netbook

I'm at work, so can't go onto the netbook to discover the network adaptor name/type - had thought this might be a windows problem?

Dinkas · 3 Sep 2010 at 11:16

If the dropouts are happening like clockwork I'd be looking at power saving as the culprit.

sandy10 · 3 Sep 2010 at 11:25

Forgive my ignorance, how would that effect the wireless connection?

PaulyD · 3 Sep 2010 at 11:44

I had similar, on Power Saver mode it set the wireless card to minimum performance, this would lead to it either failing to connect or dropping often. Setting this to max performance gave a steady connection.

I would also just make sure drivers are up to date, always helps though shouldn't be the problem here. Case i had was I could connect to my access point fine but would fail to connect to my friends one at all until drivers were updated.