Netgear DGN2000 problem

GamerwillzPS · 6 Apr 2012 at 23:42

I'm with TalkTalk LLU and I'm using DGN2000 which has the Broadcom chipset and I'm having stability problem. The connection is just not stable at all. I've heard that people said Broadcom chipset is the best to go for. So why am I having problems with this router?

I have an old DG834G v3 which is non-Broadcom and it works better.

Can someone explain to me what the hell is going on?

Skidilliplop · 6 Apr 2012 at 23:51

How long are you leaving the line connected before deciding it's unstable?
Also what do you mean by "unstable" varying performance? Dropouts?
Is it definitely the router? Have you tried ruleing things like wireless connectivity etc out as the cause of the issues? Is the line unstable with both routers?

Changing chipsets can sometimes give a little performance boost, it doesn't usually resolve unstable lines as this is usually caused by faults on the line.

GamerwillzPS · 7 Apr 2012 at 00:00

Skidilliplop said:
How long are you leaving the line connected before deciding it's unstable?
Also what do you mean by "unstable" varying performance? Dropouts?
Is it definitely the router? Have you tried ruleing things like wireless connectivity etc out as the cause of the issues? Is the line unstable with both routers?

Changing chipsets can sometimes give a little performance boost, it doesn't usually resolve unstable lines as this is usually caused by faults on the line.

It doesn't matter by how long it is connected, I had it connected for about a week before and it was unstable.

I meant "unstable" by varying performance and ping. Never dropped out.

No, I haven't tried the wireless connectivity "ruling" thing. I don't understand this bit, can you clarify it?

My line is ok and stable. The DG834G v3 worked better!

Skidilliplop · 7 Apr 2012 at 00:14

You rule out wireless by plugging into the router with a cable. Wireless is prone to instability and this will often be caused by interference and manifest itself as latency spikes and performance dips.

Latency issues may actually be happening from your side of the router not the WAN chipset or line side.
A good way to test this would be to jump on a website that will let you ping your WAN IP from the website. If the ping there is stable and your pings out are not then it's either the router itself has an issue or something on your PC/ the LAN.