Netgear SC-101 problem

Alex53 · 30 Jun 2006 at 14:47

I just received my Netgear SC-101 and a seagate barracuda 300GB disk from OCUK.

I followed the instructions and everything seemed fine, but after creating a drive and seeing the drive letter appear under my computer, i tried to access it and windows says the drive is not formatted and I cant access it 'would you like to format it now'

The thing is the Netgear softwear applies its on different type of formatting to the drive when you create it and says you arent meant to format it from windows. Fair enough, but how do I access it?

Burbleflop · 30 Jun 2006 at 14:53

You bought one of those pieces of junk? Oh dear

Anyway, the drive should have been formatted when you used the awful Netgear software to assign space to it. Maybe try deleting the drive in the software and starting again?

Joe42 · 30 Jun 2006 at 14:55

I told you it was dodgy.

It uses a different filesystem to windows, so if the box won't let you talk to the drive its format time.

Alex53 · 30 Jun 2006 at 14:58

I've tried deleting and creating again and no luck

I did download the latest version of the software and also installed the latest firmware. It all looks very normal and error free until you try to open the drive in windows and it comes up saying it needs formatting.

Do you know its OCUK would replace it for credit? I'd just re-order a normal hard disk enclosure.

Burbleflop · 30 Jun 2006 at 15:01

Have you tried creating the drive using the wizard and advanced modes?

Joe42 · 30 Jun 2006 at 15:01

If its within 7 days of purchase you can send it back under distance seling act providing you pay postage.

Failing that, if you can argue that its faulty you ought to be able to rma it for a refund. As they are faulty by design tho that may be difficult.

Alex53 · 30 Jun 2006 at 15:25

Burbleflop said:
Have you tried creating the drive using the wizard and advanced modes?

Yup, tried both, makes no difference.

Alex53 · 30 Jun 2006 at 15:26

Ok, I just figured it out.

I made sure my software firewall allowed all the network communication needed to install the software, etc. However, Sygate additionally has DOS attack protection, and something the formatting does (to do with the way packets are split and put back together) is considered a DOS attack by Sygate, which stops those packets and therefore the drive although apparently available, is not formatted properly.

The 'allow all' option in the firewall doesnt work, since its not normal traffic blocking that its doing, its an anti-DOS attack feature stopping this.

So to anyone with Sygate Firewall and this product:

1. Exit the firewall so that the program is not running at all
2. install/create the drive, confirm you can copy files to and from the drive
3. Start Sygate Firewall again.

Alex53 · 30 Jun 2006 at 15:56

The saga continues...

Using the drive carries on triggering false alarms in the firewall.

Denial of Service "IP Fragmentation Overlap" attack detected.
Description:
An IP Fragmentation Overlap attack exploits IP's packet reassembly feature by creating packet fragments with overlapping offset fields, making it impossible for your system to reassemble the packets properly.