Network Help

What if you plug the 30m cable into your PC or laptop and test?
The PC that is showing a 1Gbps link is using a premade patch cable to a Netgear switch, the self-terminated cable is in between the switch and the BT router. We've had no confirmation of the link speed being achieved there.
Ah didn't realise this.
 
Take a photo of it so we can see the LEDs.

Any further replies from me on this topic are contingent on you doing this, otherwise we're just throwing out guesses. You can host images on imgur.

Also plug your laptop into the cable you made that is currently plugged into the switch, and re-test from there. We don't need to test the patch cables.
 
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