Zonealarm have introduced a bug in ine of their updates. I always turn off the firewall and immediately reload it from the start menu after every reboot. I noticed it after moving house and switching to a wireless card after years of Cat 5 connection. Don't know if it only applies to wireless cards. Tech support on zonelabs website sent me this..
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Hello Dave,
Thank you for contacting Zone Labs Technical Support.
I understand that you are having an issue with ZoneAlarm blocking your
internet access when you start up your system and shutting down and
restarting ZoneAlarm will allow you access.
There may be a problem with your TrueVector service. ZoneAlarm is
dependent on its TrueVector service to function properly. You may need to
refresh the files associated with this service, especially after a networking
change, OS change, or ZoneAlarm update. First, check in the upper right- hand corner of the ZoneAlarm Window. You should see an All Systems
Active message in green letters (to the right of the lock). If the panel is
displaying All systems Active and ZoneAlarm is still not functioning
properly, it is possible that some files have become corrupt.
To repair this problem, please follow these steps. Please note that this will
remove your program permission settings (so you may want to make note
of them), but re-establishing them is a simple process. If any of the steps
below does not apply to you, or you are unable to perform the function
listed, please continue to the next step.
** NOTE - Beginning with ZA version 4, you can create a Backup of your
settings, and then restore them afterwords. See the local ZoneAlarm Help
files for specifics.
1.) Reboot your system into Safe Mode. The method is determined by
your OS but normally either tapping the F8 key about once per second as
your computer is booting up, or holding the control key during boot up
works.
For more information on rebooting in Safe Mode, click Start, then Help.
Click the Search tab, and type in SAFE MODE
2.) Open the Internet Logs directory (in 98SE/ME this will be
c:windows\internet logs, in 2000 it will be c:winnt\internet logs, in Windows
XP it could be either of these folders). Use My Computer or Windows
Explorer to navigate to the folder.
3.) Delete all files that have the extension .RDB, .LDB, or TMP.
4.) Empty your Recycle Bin.
5.) Reboot your system.
When the system restarts, you may get some ZoneAlarm configuration
screens. This is normal and is a result of clearing the program's log files.
When the system restarts, you may get some ZoneAlarm configuration
screens. This is normal and is a result of clearing the program's log files.
If my answer did not resolve your issue, or you would like further
assistance on this issue, please reply to this email. By replying, and
leaving the subject line intact, your response will come directly to me. If
you have a separate issue you would like assistance with, please submit a
new request using the website at
http://www.zonelabs.com/tsform .
Thank you for choosing Zone Labs Security!
Troy
Technical Support
Zone Labs
A Check Point Company
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YOUR CASE DETAILS
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Case Number: 502544
Case Assigned to: Zone Labs Technical Support
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