Network speed slow for application

LordVader · 24 Sep 2018 at 08:21

This one has me really stumped!

Use an accounting/stock program (Anagram systems Encore) at work but for users over our network it runs slow.

Spoken to the company and followed there advise and our brand new pc's (i5 8400, 8GB ram, SSD HDD) are miles above the recommended specs along with a Gigabit switch.

All pc's running windows 10 and data files are shared with a network map.

Is there any settings anyone can advise i can change within windows to speed things up?

pcfarrar · 24 Sep 2018 at 10:45

Are you saying the data files are shared on a standard Windows 10 machine using SMB?

LordVader · 24 Sep 2018 at 11:02

pcfarrar · 24 Sep 2018 at 11:18

It's far from ideal hosting a database on a Windows 10 PC using SMB. How many users are there and how big is the database?

LordVader · 24 Sep 2018 at 11:56

Only 4 users.

Can only be 1 user and no better. Only a small company.

Open to suggestions. The pc is a totally clean build with only encore installed on it and some backup software that backs data up to multiple locations every evening.

pcfarrar · 24 Sep 2018 at 12:16

If you copy a file from a client PC to an SMB share on the server PC what speed to you get?

bremen1874 · 24 Sep 2018 at 13:49

You might need some antivirus exclusions.

LordVader · 24 Sep 2018 at 14:29

Already excluded the folder containing the data files from the AV.

100MBs on a large file transfer.....around 5 seconds to transfer a 500mb file.

I might have finally figured it after lots of messing about. For some reason once i forced disabled SMB v1 and force enabled SMB v2/3 on the host PC the application speed has increased massively.

After checking with Get-SmbConnection in powershell the share was using SMB 1. Now its at 3.1.1 massive difference!

bremen1874 · 24 Sep 2018 at 14:35

100MBps is about what you expect for Gigabit.

Disabling SMB v1 is a good idea anyway.

bledd · 24 Sep 2018 at 21:25

Which version of win 10? ( Type winver into a run box)

I thought that smb1 was disabled by Windows update a while back.

matthab · 24 Sep 2018 at 21:56

Is it slow with one user if it starts slowing down when adding more its the performance of the network/hosting machine. SMBv3 allows for multiple streams SMBv1 doesn't, this is where the benefits would come from.

Personally if it was me I would buy a microserver (Gen8/10) and host it there on redundant disks.

Caged · 24 Sep 2018 at 23:30

I'd not host it myself at all if I were an SMB. Looks like the vendor has a 'cloud' option where they handle the software, the hosting and the backups.

LordVader · 2 Oct 2018 at 14:01

Windows 10 seemed to really messed up file sharing. Had to enable SMB1 to get shares to see each other.

Looking about on forums a lot of ppl having problems with shares on win 10.

Now forced SMB3 and disabled SMB1 it's working at a fair speed (a lot faster than before!)

But again had to spend a couple hours googling enabling some windows services to get network to see each others PC's.

Seems crazy when not had anything like these problems back with XP or win 7.

One of these days suppose better learn now to setup a domain/small business server.

bledd · 3 Oct 2018 at 13:16

SMB1 is insecure, hence it being disabled.