Never been so impressed with an ISP!

mrbios

mrbios

mrbios

Soldato
Joined
7 Jun 2003
Posts
16,184
Location
Gloucestershire
BE are without a doubt the greatest ISP ive ever known take a look at this:

My connection 3 days ago was like this:
279835344.png


I asked them if they could turn interleaving off on my connection as my stats were good, they did it the same day i requested it, new stats:
281103616.png


an improvement but not really much to write home about, last night i asked them to stick me on a 3gb SN margin profile:
281408835.png


what a leap :D modem says its connecting at 21,564mbps down and 1,399mbps up, compared to 3 days ago where i was connecting at around 15mbps!

incredible, anyone else tried getting fastpath turned on and trying out a lower SN margin profile and seen much improvement?
 
These are my stats now:

Uptime: 0 days, 0:33:10
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,399 / 21,811
Data Transferred (Sent/Received) [MB/MB]: 8.75 / 63.99
Output Power (Up/Down) [dBm]: 12.0 / 18.5
Line Attenuation (Up/Down) [dB]: 12.5 / 25.0
SN Margin (Up/Down) [dB]: 4.0 / 3.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 44 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 2 / 68
HEC Errors (Up/Down): 0 / 43
 
Your line looks good so far try leaving it overnight and get the stats then if you dont get any framing or signal errors on a 3db profile with fastpath on then your good to go.

I tried a 3db profile with fp on but it wasn't stable so i went back to 6db profile yes BE are very good most of the time just wish they had lightening fast customer service aswell.
 
hey guys, these are my line stats:

Uptime: 0 days, 1:49:33
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,325 / 13,077
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 18.5
Line Attenuation (Up/Down) [dB]: 13.0 / 25.5
SN Margin (Up/Down) [dB]: 7.0 / 6.5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 0 / 5,161
CRC Errors (Up/Down): 0 / 3
HEC Errors (Up/Down): 21 / 2

when the uptime starts was when i first connected to Be*.
i'm on the Be Pro package. are these line stats good? i assume that the sync speed will increase over time?
 
your attenuation and SN margin are the same as mine when i first got it, granted i was syncing at a little over 15-16mb rather than 13 though but that could be as its a new line?

repost your stats after 12hours uptime and if there good you could try asking BE for fastpath, then if there still good with no disconnects try a 3db DN margin profile, they managed to boost me from 15-16mb average to 20-21mb average sync
 
Man, I wish my line wasn't so bad. My attenuation is even lower but my line gives tons of errors. I'd love to sync the same as you.

Uptime: 14 days, 7:09:16
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,313 / 15,746
Data Transferred (Sent/Received) [GB/GB]: 47.71 / 58.98
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 6.0 / 15.5
SN Margin (Up/Down) [dB]: 7.5 / 6.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 2,379 / 0
FEC Errors (Up/Down): 0 / 133,270,989
CRC Errors (Up/Down): 2,721 / 3,461
HEC Errors (Up/Down): 2,525 / 2,515
 
Your SNR is indeed increidbly low for such a low attenuation. I've been there before and feel your pain :/

Have you tried connecting at the test socket behind the master socket and/or removing extentions and/or the ring wire (e.g. all the usual steps)?

Nymins said:
Annex M, gives faster upload speed.
Click to expand...

Indeed. Though sometimes at the expense of (a small amount) of downstream. If your line/router can deal with it, having 2.5mbit upload is nice though :)
 
Bet no-ones as bad as mine.

IP Address:
78.86.105.166 (BE UN LIMITED)
Last Test Date:
6/9/2008
Total Tests Taken:
5
Fastest Download:
5041 kb/s
Fastest Upload:
994 kb/s
Average Download:
4332 kb/s
Average Upload:
795 kb/s

No idea how to check attenuation on a Netgear DG834PN, but i'm miles from the exchange. I was getting 2 Mb on BT 8Mb.
 
Nymins said:
Annex M, gives faster upload speed.
Click to expand...

like this:

Link Information

Uptime: 0 days, 4:59:22
Modulation: G.992.5 Annex M US 56
Bandwidth (Up/Down) [kbps/kbps]: 2,342 / 17,856
Data Transferred (Sent/Received) [KB/MB]: 326.00 / 2.78
Output Power (Up/Down) [dBm]: 13.0 / 18.0
Line Attenuation (Up/Down) [dB]: 13.0 / 25.5
SN Margin (Up/Down) [dB]: 3.5 / 3.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 4 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 118 / 0
FEC Errors (Up/Down): 0 / 276,163
CRC Errors (Up/Down): 496 / 219
HEC Errors (Up/Down): 219 / 164

thought id try out BE pro (asked them if i could switch this morning, get home from work and its all ready :D) though it looks like interleaving has been turned on again
 
Yes Be are a fantastic ISP, switched to them about 6 months ago and it's been great ever since. Very quick, very stable and their tech support service are always happy to help and generally know what you are talking about / requesting.

Still not as fast as what I have here at work though.. :(

 
Quite common for them to do that iirc. Simple enough to get it turned off again.

I found the speedtouch (780) was awful for Annex M and far from stable. The GT with custom firmware was far nicer to use.
 
ive got a netgear DG834 i use usually, using the bebox while i get my connection how i like it (so that the BE techys can get reports from it)
 
Ah, good plan :)

Quite looking forward to getting Be again in my new house in July. ~300metres from the exchange so I'm really hoping it'll be a decent line. Rather than last time when I moved and the line went round the houses, leading to a longer line despite being closer to the exchange *cry*
 
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