New AOC 144Hz

thefogo · 30 Dec 2013 at 12:50

My new AOC G2460P 144Hz monitor just arrived and it has a black dot on the centre left of the screen and a larger black dot on the right of the screen

The one on the right is especially noticable. Are these dead pixels and if so is there a way to fix them?
Cheers.

Lartyconshayo · 30 Dec 2013 at 13:31

fix no. Check RMA policy on pixels.

R3X · 30 Dec 2013 at 13:59

No real fix for dead pixels really. Depending on the size and how many dead pixels is what counts here so as suggested above check the policy or contact point of sale for advice.

just googled it here:

http://www.aocmonitorap.com/root/fi...ality_Standards_and_Pixel_Policy_ANZ_0413.pdf

thefogo · 30 Dec 2013 at 16:33

Oh

There seems to be one on it's own then a cluster of them to the right, as the one on the right is much larger.
Would I be able to return this under DSR?

BarKeep · 30 Dec 2013 at 18:03

stulid · 30 Dec 2013 at 18:25

Check your email please op.

Bailey · 31 Dec 2013 at 08:54

Hi there thefogo,

Do you have your order number and I can get an RMA in motion for it to be replaced with a new one

Thanks

Bailey

thefogo · 31 Dec 2013 at 22:02

I've sent it

Bailey · 2 Jan 2014 at 08:56

Thanks mate

Please post this into the customer service technical support forum and then I can continue correspondence there with you.

Cheers

Bailey